Customer Service Representative (CSR)
Howell, NJ · On-site
$16 - $21.75/hr
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
41 County Line Auto Body Jobs Hiring Near You
Customer Service Representative (CSR)
Howell, NJ · On-site
$16 - $21.75/hr
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Quick apply
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Body Repair Technician
Howell, NJ · On-site
Qualifications * 2+ years of experience in collision repair or completion of an accredited auto body program. * Strong understanding of structural repair, welding, metal finishing, and bodywork ...
Mechanic
Howell, NJ · On-site
Examine damaged vehicles, identify all issues, and plan the most appropriate repair process in line ... Proven experience as a body shop mechanic/auto body technician or in a similar role. * Technical ...
Mechanic
Howell, NJ · On-site
Examine damaged vehicles, identify all issues, and plan the most appropriate repair process in line ... Proven experience as a body shop mechanic/auto body technician or in a similar role. * Technical ...
Mechanic
Howell, NJ · On-site
Examine damaged vehicles, identify all issues, and plan the most appropriate repair process in line ... Proven experience as a body shop mechanic/auto body technician or in a similar role. * Technical ...
Mechanic
Howell, NJ · On-site
Examine damaged vehicles, identify all issues, and plan the most appropriate repair process in line ... Proven experience as a body shop mechanic/auto body technician or in a similar role. * Technical ...
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Quick apply
Estimate Review Specialist
Howell, NJ · On-site
... line estimators across multiple body shop locations within OC Automotive Resources. This role ensures estimates are accurate, complete, and compliant with OEM repair procedures, insurance ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Quick apply
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Automotive Detailer
Barnegat, NJ · On-site
$16 - $19/hr
Prior experience in automotive detailing (body shop or dealership preferred) * Strong attention to detail and focus on delivering high-quality results * Ability to work efficiently in a fast-paced ...
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Quick apply
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Quick apply
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Calibration Technician (Automotive)
Howell, NJ · On-site
$22 - $30/hr
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Strong knowledge of automotive body repair procedures, materials, and labor requirements. * Strong organizational and time-management skills to handle multiple estimates and repairs simultaneously.
Paint Prepper
Howell, NJ · On-site
Work closely with painters, body technicians, and production management to meet cycle time goals and ensure efficient workflow. Required Skills & Qualifications * 1-2 years of experience in paint ...
Paint Prepper
Howell, NJ · On-site
Work closely with painters, body technicians, and production management to meet cycle time goals and ensure efficient workflow. Required Skills & Qualifications * 1-2 years of experience in paint ...
County Line Auto Body Jobs Information
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$16 - $21.75/hr
Full-time
Medical, PTO
Re-posted 21 days ago
Job description
Position Title: Customer Service Representative (CSR)
Department: Body Shop Office
Reports To: Director of Customer Service
Employment Type: Full-Time
Location: Howell NJ
Job Summary:
The Customer Service Representative (CSR) serves as the first point of contact for customers at the body shop, ensuring a friendly, professional, and efficient customer experience. This role involves scheduling appointments, providing updates on vehicle repair progress, managing customer inquiries, and maintaining clear communication between customers, technicians, and insurance companies. The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shop's reputation for exceptional service.
Key Responsibilities:
Required Skills and Qualifications:
Physical Requirements:
Work Schedule and Benefits:
Equal Opportunity Employer:
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
Department: Body Shop Office
Reports To: Director of Customer Service
Employment Type: Full-Time
Location: Howell NJ
Job Summary:
The Customer Service Representative (CSR) serves as the first point of contact for customers at the body shop, ensuring a friendly, professional, and efficient customer experience. This role involves scheduling appointments, providing updates on vehicle repair progress, managing customer inquiries, and maintaining clear communication between customers, technicians, and insurance companies. The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shop's reputation for exceptional service.
Key Responsibilities:
- Customer Interaction:
- Greet customers warmly in person, over the phone, or via email, ensuring a positive first impression.
- Listen to customers' concerns and gather detailed information about their vehicle issues or repair needs.
- Provide an overview of the repair process, timelines, and estimated costs, ensuring customers understand the services being performed.
- Scheduling and Coordination:
- Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
- Maintain the body shop's calendar and ensure smooth workflow by prioritizing tasks and managing customer expectations.
- Communication:
- Serve as a liaison between customers, Estimators, insurance companies, and suppliers.
- Provide regular updates to customers on the status of their repairs, explaining delays or changes when necessary.
- Assist customers with insurance claims by providing necessary documentation and facilitating communication with adjusters.
- Customer Satisfaction:
- Address customer questions, concerns, and complaints in a calm and professional manner.
- Work to resolve any issues promptly to ensure customer satisfaction and retention.
- Conduct follow-up calls or surveys to gather feedback and ensure customers are satisfied with the repair process and outcomes.
- Administrative Duties:
- Prepare and manage paperwork, including repair estimates, invoices, and insurance documentation.
- Update customer files and maintain accurate records in the body shop's management system.
- Process payments, provide receipts, and ensure proper handling of financial transactions.
- Sales and Upselling:
- Recommend additional services or products that may benefit customers, such as detailing or preventative maintenance.
- Promote the body shop business partners and encourage repeat business.
- Team Support:
- Collaborate with technicians, estimators, and managers to ensure a seamless repair process.
- Relay important customer details and special requests to the appropriate team members.
Required Skills and Qualifications:
- Education and Experience:
- High school diploma or equivalent required; additional education in business or customer service is a plus.
- Prior experience in a customer service role, preferably in an automotive or body shop setting, is highly desirable.
- Skills and Competencies:
- Excellent verbal and written communication skills with the ability to explain technical details in a simple and friendly manner.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficiency in using computers and familiarity with customer management systems (e.g., CCC ONE, Mitchell, or similar software).
- Professional and empathetic demeanor when interacting with customers.
- Problem-solving skills to handle customer concerns and find effective resolutions.
- Basic understanding of automotive repair terminology (preferred but not required).
Physical Requirements:
- Ability to sit or stand for extended periods.
- Comfortable working in a busy, fast-paced environment.
- Occasionally lifting up to 15 lbs.
Work Schedule and Benefits:
- Full-time position with a typical schedule of [Insert Hours, e.g., Monday-Friday, 7:30 a.m. to 5 p.m, with the possibility of late hours and 1-2 Saturdays a month (Saturday is 7:45am - 12pm].
- Competitive hourly rate or salary, plus potential for performance-based bonuses.
- Benefits package including health insurance, paid time off, and professional development opportunities (if applicable).
Equal Opportunity Employer:
County Line Auto Body is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
About County Line Auto Body
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Howell Township, NJ, US
Year founded
1980