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33 Copado Jobs Hiring Near You

Copado

DevOps Support Engineer

New Orleans, LA · On-site

$65K - $80K/yr

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

DevOps Support Engineer

New Orleans, LA · On-site

$65 - $80/hr

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human's ability to orchestrate business application development in the agentic age ...

Copado

Account Executive, SLED

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

Customer Marketing Manager

Denver, CO · On-site

$110 - $165/hr

About Copado Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human's ability to orchestrate business application development in the ...

Copado

Account Executive, Federal

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

Customer Marketing Manager

Chicago, IL · On-site

$100 - $120/hr

About Copado Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human's ability to orchestrate business application development in the ...

Copado

Customer Marketing Manager

New Orleans, LA · On-site

$110 - $150/hr

About Copado Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human's ability to orchestrate business application development in the ...

Copado

Creative Director

New Orleans, LA · On-site

$120 - $150/hr

Reports to: SVP of Marketing Job Summary Copado is redefining how modern teams and enterprises deliver software - leading the shift from DevOps to AgentOps. With the recent launch of Agentia , our ...

Copado

People Business Partner

New Orleans, LA · On-site

About Copado Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative ...

Copado

Channel Marketing Manager

New Orleans, LA · On-site

$100 - $160/hr

About this position About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our ...

Copado

Channel Marketing Manager

New Orleans, LA · On-site

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

Sr. Product Manager

New Orleans, LA · On-site

$140 - $180/hr

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the ...

Copado

Channel Marketing Manager

Chicago, IL · On-site

$110 - $130/hr

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the ...

Copado

Channel Marketing Manager

Chicago, IL · On-site

$110K - $130K/yr

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

Sr. Analyst, GTM Operations

New Orleans, LA · On-site

$82K - $98K/yr

About Copado Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled DevOps platform to enhance humans' ability to orchestrate business application development in the ...

Copado

Channel Marketing Manager

Denver, CO · On-site

$110K - $130K/yr

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

Copado

Sr. Product Manager

New Orleans, LA · On-site

$130K - $180K/yr

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate ...

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Infographic showing various job openings at Copado in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

DevOps Support Engineer

Copado

New Orleans, LA • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Manage case queues and research, document, and escalate cases according to procedure

  • Answer technical questions, troubleshoot issues, and suggest workarounds related to the Copado platform

  • Develop and maintain technical expertise in assigned areas of product functionality and contribute to knowledge base articles

Job description

About Copado
Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.
About the Role
The Copado Support team is responsible for innovating, maintaining, and providing the best customer experience and support to our users across all industries every day. Our users count on our platform to be highly reliable, secure, and to preserve all of their customized integrations every time we ship. This is a highly technical support role with opportunities for rapid advancement and salary adjustment.
Copado seeks a talented, hardworking individual with great energy, leadership, and initiative to drive delivery and customer success for one of the fastest-growing applications in the Salesforce ecosystem. We provide our employees with flexible working environments and competitive benefits in all of our global offices, along with the opportunity to grow with the Company.
What You'll Do
  • Manage case queues in accordance with customer agreements
  • Answer technical questions, solve technical problems, and suggest appropriate workarounds related to the Copado platform
  • Understand and advocate for customer needs
  • Resolve customer service issues and skillfully manage/troubleshoot complex customer service problems
  • Manage customers' expectations and experience in a way that results in high customer satisfaction
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers
  • Contribute to & maintain knowledge base articles, ensuring accuracy & continuous improvement
  • Research, document, and escalate cases according to procedure
  • Actively participate in job-related training
  • Assist with the design and delivery of product and other technical training
  • Review support cases for technical and troubleshooting accuracy
  • Identify product and services up-sell opportunities and describe Copado solutions to customers in a way that is articulate, accurate, and persuasive
  • Complete assigned project responsibilities

What We're Looking For
  • 1-5 years of prior experience in Salesforce
  • 1-5 years of prior experience in Customer Support or DevOps
  • Knowledge of SaaS environments and Integrated Technologies
  • Knowledge of development technologies and tools (XML, APIs, CLI, SQL, error logs, etc.)
  • Specific experience and understanding of branching strategy and hosted version control vendors, Copado, and Salesforce working knowledge and experience
  • Familiarity with Git repositories
  • A love for building relationships and a proven track record of using your incredible problem-solving and interpersonal skills to achieve success goals
  • Demonstrated analysis, problem-solving, and troubleshooting expertise
  • Detailed, organized, and results-oriented
  • Flexible schedule: willingness to work nights and weekends as needed
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent written and verbal communication skills (both in English)
  • Experience working with remote teams and a global client base.
  • Comfortable interacting with all levels of management
  • Ability to multitask and perform effectively under pressure
  • Copado Admin and Developer Certifications

Benefits
Copado offers a comprehensive benefits package, which includes:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • 401(k) Plan
  • Paid Time Off
  • Wellness Perks

Copado is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
Compensation for this role will vary based on several factors, including the candidate's qualifications, skills, competencies, and experience. Pay ranges are not necessarily representative of starting salaries for all locations. In addition to our outstanding benefits package, eligible full-time employees may also qualify for Copado's equity program.
Copado's pay ranges reflect On Target Earnings (OTE), which encompasses base salary, bonuses, and/or commissions for meeting 100% of set targets.
#LI-Onsite
The pay range for this role is:
65,000 - 80,000 USD per year (New Orleans)

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