Cool Crew Atx

Lead HVAC Service Technician

Job Type: Full-Time

Location: Field Service (Company Van & Fuel Card Provided)

Compensation: Competitive Pay + Customer Tips + Google Review Bonuses

Why Join Our Team?

We offer a supportive, technician-first environment where your expertise is valued, hard work is directly rewarded, and career growth is supported. We provide the equipment, tools, and training you need to succeed in the field plus great perks like keeping your tips and earning review bonuses!

• Fully Equipped for Success: Company service van, fuel card, and core industry tools provided.
• Earn Extra Income: Direct customer tips via smart terminals and Google Review cash bonuses.
• Comprehensive Benefits: Health Insurance, Medical Coverage, 401(k) Retirement Plan, and Paid On-the-Job Training.

Key Responsibilities

• Inspection & Diagnostics: Conduct thorough inspections of residential and commercial HVAC systems to accurately diagnose mechanical, electrical, and airflow issues.
• Repairs & Replacements: Efficiently repair or replace defective components, including compressors, fan motors, thermostats, coils, and electrical controls.
• Preventative Maintenance: Perform routine tune-ups, system flushes, filter changes, and coil cleanings to ensure peak operational efficiency.
• Field Leadership: Serve as a lead technician on-site, guiding junior techs and ensuring quality control across complex diagnostic and repair calls.
• Customer Service & Documentation: Provide friendly, professional service to customers; clearly explain repairs, answer questions, and maintain accurate digital records of all completed work.

Requirements & Qualifications

• Experience: 5+ years of hands-on HVAC technician experience preferred (Lead/Senior tech experience strongly desired).
• Certifications & Skills: EPA Certification preferred; strong technical mastery of diagnostics, air conditioning units, heat pumps, and standard industry tools.
• Clean Driving Record: Valid driver’s license with a clean record (required for operating company service vehicle).
• Communication & Detail: Excellent problem-solving abilities, strong attention to detail, and top-tier customer service skills.
• Bilingual Advantage: Fluency in both English and Spanish is a major plus!

Benefits & Perks

• Company Vehicle & Fuel Card
• Tools Provided & On-the-Job Advanced Training
• Smart Terminal Customer Tips + Google Review Incentive Bonuses
• Medical & Health Insurance Coverage
• 401(k) Retirement Plan

Note: Duties, responsibilities, and activities may change or be adjusted at any time based on operational needs.

Why Work for Cool Crew?
At Cool Crew, we put our technicians first. We believe that when our team is supported, equipped, and rewarded, our customers get the best service in the business. Whether you are an experienced lead tech or looking to advance your trade skills, Cool Crew gives you the tools, respect, and compensation you deserve.