Why Join Us CFC Properties, a Cook Group Company, specializes in historically and architecturally significant structures, consisting of commercial, retail, residential, and hospitality real estate. CFC prides itself on providing exceptional customer service and is committed to inclusivity, community, and individual and communal improvement. We achieve these expectations through philanthropy, equality, and education.
We are an organization that wants to empower and support its community by offering various opportunities to achieve career goals. Overview This position at CFC is located at the historic Grant Street Inn. The Overnight Hospitality Clerk at Grant Street Inn is the first point of contact responsible for greeting guests, providing information, communications, scheduling, and overnight monitoring of the property.
Responsibilities Overnight Part Time Schedule: 20 hours Friday/Saturday: 11:00 pm - 9:00 am โข Greet guests and patrons as they arrive โข Check in customers, verify guests' payment method and provide guests with directions to their room โข Take reservations, keep accurate account of schedule โข Communicate w/housekeeping on check in/outs โข Receive and relay incoming, outgoing and internal phone calls โข Process incoming and outgoing mail โข Manage accurate accounting of all rooms โข Answer queries regarding the Inn's services and amenities and local happenings โข Maintain the front desk with a professional appearance -Must be comfortable working independently in an overnight setting Qualifications โข High School Diploma or equivalent required โข Previous customer service experience โข Proficiency in Microsoft Office software & Adobe PDF โข Hospitality experience preferred โข Knowledge of local area preferred Physical Requirements: โข Works under general office environmental conditions โข Sitting for extended periods of time, utilizes close visual acuity for working with computers, etc. โข Occasionally required to stand, climb stairs, walk, stoop, kneel, bend, or crouch โข Ability to lift up to 25 lbs occasionally