Salary: $15.30 - $18.26 Hourly
Location : Main Campus - Orem
Job Type: Part-Time Staff
Job Number: FY2606149
Division: VP Student Affairs
Department: Auxiliary Services
Opening Date: 06/25/2026
Closing Date: 7/9/2026 11:59 PM Mountain
First Review Date: 07/02/2026
Required Documents Needed to Apply: Resume
Applicant Support: 1-855-524-5627
Support@schooljobs.com
Position Announcement
Join the Campus Connection team and play a key role in delivering essential services that support the UVU community every day. The Supervisor/Shift Lead provides hands-on leadership during daily operations, ensuring a smooth, efficient, and customer-focused experience across multiple service areas.
This is an excellent opportunity for someone who enjoys leading a team, solving problems in real time, and contributing to a fast-paced, service-driven environment.
What You'll Do:
- Lead and support student staff during assigned shifts.
- Ensure consistent, high-quality customer service across all service areas.
- Assist with ID card services, postal operations (CPU), and customer inquiries.
- Support front-of-house operations, including ticket sales and event check-in/scanning.
- Help manage lost and found and temporary signage placement.
- Reinforce policies, procedures, and staff training.
What We're Looking For:
- Strong communication and leadership skills.
- Ability to stay organized and prioritize in a busy environment.
- A proactive, problem-solving mindset.
- Dependable and detail-oriented approach to work.
- Commitment to providing excellent customer service.
Why Work at Campus Connection?
- Campus Connection is a central hub for student services at UVU. In this role, you'll gain valuable leadership experience, develop operational skills, and be part of a collaborative team that directly impacts the student experience.
Schedule:
- Flexible scheduling based on operational needs, including evenings and occasional weekends.
Summary of Responsibilities
- Provide quality customer service to students, staff, faculty, and community members using the services of UVU. Sell UTA transit passes and tickets. Accept, organize, pick up, and maintain the campus lost-and-found. Take deposits for the UVU GreenBucks accounts and balance the cash drawer daily. Generate ID Cards for students, staff, and faculty. Provide clients with information about the University's programs and services. Provide information and locations for campus events. Research information on the Student Information System.
- Postal Clerk: Provide quality customer service to students, staff, faculty, and community members using the UVU Contract Postal Unit Services. Balance cash drawers and complete shift deposits.
- Supervise and Train Student Employees under the direction of the Manager and Assistant Manager according to USPS and UVU regulations and policies pertaining to the Contract Postal Unit and Campus Connection services. This includes assisting with creating the staff schedule.
- Assist with updating website information and marketing Campus Connection/UVU CPU. Perform other duties as assigned.
Qualifications / Licenses / Certifications
- High school diploma or equivalent.
- Customer service experience.
- Ability to lead and guide others.
Preferred Qualifications:
- Supervisory or training experience.
- Experience in retail, ticketing, postal services, or similar operations.
Knowledge / Skills / Abilities
Knowledge
- Knowledge of USPS regulations, policies, procedures, and services.
- Knowledge of MS Office.
- Knowledge of General Accounting Principles and practices.
- Knowledge about FERPA regulations.
- Knowledge of Adobe Creative Suite.
Skills
- Skills with MS Office, especially Excel.
- Skills with accounting.
Abilities
- Must be able to count American money accurately.
- Must be able to research using the internet.
- Ability to clearly give verbal and written instructions in English.
EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:
- Undergraduate tuition remission benefit:
- Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
- Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
- Access to the Employee Assistance Program (EAP)
- Access to Campus Recreation and Wellness
- Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member
01
How proficient are you with Entrust Instant ID and Sigma DS3 card printers?
02
Have you used the Transact Management Portal and Online Photo Submission platform?
03
Do you have experience in a USPS Contract Postal or USPS Post Office?
04
Do you have leadership experience? Please explain.
Required Question