Conduent Federal Solutions

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Mailroom QC Operator

Location:  Onsite- London, KY

Pay Rate: $18.39/hour, which may be below your state's minimum wage. Please consider this when applying

Employment type: Full-time  
Hours of Operation: Monday–Friday, 5:00 AM–3:30 PM. Some days may be shorter or extended until 4:30 PM.  

About this Role

The TPA II Mailroom QC Operator is responsible for supporting daily mailroom operations by sorting, preparing, scanning, classifying, and processing documents accurately and efficiently. This role requires attention to detail, the ability to perform repetitive document handling tasks in a fast-paced environment, and a commitment to following established procedures to ensure documents are processed and transmitted appropriately to clients.

Key Responsibilities:  

• Sort, prepare, and scan documents daily.
• Perform repetitive document handling tasks in a fast-paced environment, including removing staples and rubber bands, repairing torn documents, and copying documents.
• Operate scanning equipment to scan and rescan mail and documents.
• Follow mailroom procedures to ensure documents are processed accurately and appropriately.
• Support daily operations by lifting boxes weighing approximately 10–50 lbs. and moving materials using carts.
• Receive, process, classify, and ensure documents are completed and transmitted to clients.
• Process outbound correspondence from the client.
• Process documents received in both electronic and hard copy formats.
• Classify documents based on contract requirements.
• Verify data using automated data extraction tools.
• Perform additional duties as assigned, including ADR repair, split case, scanning, scan verification, Form ID, and other related tasks.

Required Qualifications:  

• Have a High School Diploma or an equivalent level of education
• Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
• Be able to successfully pass a criminal background check and drug test
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

• Ability to perform repetitive document handling tasks for extended periods of time.

Preferred Qualifications:

• Previous mailroom and/or data entry experience preferred.

• Experience operating scanning equipment or working with document imaging systems is a plus.

What we offer:  

• Competitive hourly pay
• Benefits from day one (medical, dental, vision) for eligible roles
• Paid time off and holidays  
• Paid training  
• Employee discount program
• Career growth and advancement opportunities  

• Supportive and inclusive work environment

  Apply now and make an impact from day one

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time  

We are currently NOT hiring in the following geographies, including but not limited to:    

States: AK, CA, HI, MA, IL, MT & NY    

Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC    

Join Us

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!  

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.39/hr. 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.