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Compugen Systems

3 jobs near Columbus, OH

Compugen Systems, Inc.

IT Specialist

New York, NY · On-site

We Are Compugen Systems, Inc. (CSI,) an affiliate of Compugen Inc., is an IT service delivery company that focuses on the business outcome of technology. We improve the human experience as ...

Compugen Systems, Inc.

Client Advisor

Atlanta, GA · Remote

We Are Compugen Systems, Inc. (CSI), an affiliate of Compugen Inc., is an IT service delivery company that focuses on the business outcome of technology. We improve human experience as organizations ...

IT Specialist

Compugen Systems, Inc.

New York, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

IT Specialist (Level 1–2 Support)You Are

You are a driven and self-motivated sales professional who thrives on building trusted client relationships and identifying strategic business opportunities. With a proven background in IT solutions and services, you bring strong consultative selling skills, professionalism, and a desire to grow both new and existing customer accounts. You are comfortable working independently in a remote environment and excel at managing multiple priorities, navigating complex sales cycles, and delivering results. Your interpersonal skills, customer-first mindset, and business acumen make you a key partner to your clients and your team. You’re adaptable, goal-oriented, and take ownership of your success.

We Are

Compugen Systems, Inc. (CSI,) an affiliate of Compugen Inc., is an IT service delivery company that focuses on the business outcome of technology. We improve the human experience as organizations work to design, acquire, integrate, and operate technology for productivity improvement and competitive advantage. CSI provides innovative technology-based services to accelerate your transformation in the Modern Workspace and Hybrid IT with our uniquely crafted managed, professional, and field services. At CSI, we believe that every day we have, is another opportunity to innovate, inspire, and impact the world for the better. Our vision is to redefine the customer experience, join us.

What We NeedSeeking an onsite IT Specialist / Level 1–2 Support resource to address ongoing connectivity issues while supporting the initiation of a new ERP implementation. This is an onsite, hourly, temporary role based in Glens Falls, New York.Key Responsibilities / Environment
  • Provide Level 1 and Level 2 support across networking and server infrastructure.
  • Troubleshoot and resolve:
    • Internet connectivity issues
    • PC and user connectivity problems
    • ERP (Workwise) server connectivity
  • Support a hybrid environment including:
    • Microsoft Azure
    • 2 Domain Controllers (1 cloud-based, 1 on-premises, currently not synced)
    • 2 on-premises servers
    • Fortigate firewalls
    • Printers
  • Potential to assist with ERP (Workwise) administration as the implementation progresses.
  • Provide day-to-day support for office users including laptop/desktop support, printers, and peripherals.
  • Monitor tape backups and provide break-fix support for on-site servers.
  • Perform network troubleshooting and support as needed.
Qualifications amp; Skills
  • Strong networking and server experience at Level 1 and Level 2 support.
  • Comfortable working in mixed cloud and on-premises environments.
  • Minimum of 2 years hands-on troubleshooting experience with minimal supervision.
  • Experience with ERP systems, preferably Workwise.
Additional Information:
  • Parking available onsite
  • If hired as regular employee - Benefits include medical, Vacation, PTO + 401k (Currently this is a Temporary role with no Benefits).
  • Interviews targeted for next week (Hiring Manager available Tuesday to Thursday)
CSI is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and providing equal employment opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
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