Complete Outdoor Living

Outdoor Living Design Consultant

Location: Orlando, FL

Company: Complete Outdoor Living – Family-Owned Business

About Us

Complete Outdoor Living is a family-owned company specializing in the design, fabrication, and installation of premium custom outdoor kitchens throughout Central Florida. Every project is built to fit our clients' homes, lifestyles, and entertaining needs using high-quality materials, premium appliances, and exceptional craftsmanship.

From the initial consultation through final installation, we take pride in delivering an outstanding customer experience and creating outdoor spaces our clients enjoy for years to come. As our company continues to grow, we're looking for an enthusiastic, relationship-focused Outdoor Living Design Consultant to join our team.

Position Summary

As an Outdoor Living Design Consultant, you'll work directly with homeowners to design and sell custom outdoor kitchens that fit their vision, lifestyle, and budget. This is a consultative sales role where building trust, understanding customer needs, and providing exceptional service are just as important as closing the sale.

You'll guide customers through every stage of the sales process while working closely with our design and production teams to ensure a seamless experience from concept to completion.

Key Responsibilities

• Consult with homeowners to design and sell custom outdoor kitchens tailored to their needs, style, and budget.
• Respond promptly to inbound inquiries and proactively follow up with prospective customers to generate new business.
• Conduct consultations at our showroom, customer homes, builder offices, and other locations as needed.
• Prepare and present proposals, product recommendations, and project solutions.
• Build long-term relationships with customers, builders, designers, and referral partners.
• Guide customers through the sales process from initial consultation through signed agreement.
• Coordinate with our design, engineering, and production teams to ensure a smooth transition from sale to project execution.
• Resolve customer questions and concerns with professionalism, responsiveness, and a commitment to exceptional service.
• Represent Complete Outdoor Living at home shows, networking events, and community events as needed.
• Maintain accurate customer records and sales activity within the company's CRM system.
• Support additional sales and business development initiatives as assigned.

What We're Looking For

• 2-5 years of consultative sales experience, preferably in outdoor living, remodeling, kitchens, cabinetry, construction, home improvement, luxury products, or a related industry.
• A confident, personable communicator who enjoys building relationships and earning customer trust.
• Strong listening, presentation, and negotiation skills.
• Ability to understand customer goals and recommend customized solutions.
• Highly organized with excellent time management and follow-through.
• Comfortable using CRM software, Microsoft Office, and other business technology.
• Self-motivated with the ability to manage multiple projects and customer relationships simultaneously.
• Professional appearance and a customer-first attitude.
• Experience with outdoor kitchens, residential construction, or design is a plus but not required.

Travel Requirements

This position includes regular local travel throughout Central Florida to customer homes, job sites, builder offices, networking events, and trade shows. A valid driver's license, reliable transportation, and a clean driving record are required. Mileage reimbursement is provided for approved business travel.

What We Offer

• Competitive base salary plus uncapped commission.
• Qualified leads and the opportunity to build a strong referral network.
• Opportunities for professional growth within a successful, family-owned company.
• A collaborative, supportive team environment.
• PTO, medical, vision, dental, 401(k) and additional benefits.
• The opportunity to help homeowners create beautiful outdoor living spaces they'll enjoy for years to come.