Austin, TX · On-site
$14.75 - $19.50/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Austin, TX · On-site
$14.75 - $19.50/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
$32 - $34.25/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, presenting at meetings, and conducting group training sessions.
New
$32 - $34.25/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, presenting at meetings, and conducting group training sessions.
New
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Los Angeles, CA · On-site
$24.66 - $27.41/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Los Angeles, CA · On-site
$24.66 - $27.41/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Fort Lauderdale, FL · On-site
$14.25 - $19/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Fort Lauderdale, FL · On-site
$14.25 - $19/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Avalon, NJ · On-site
$27 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Avalon, NJ · On-site
$27 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Arlington Heights, IL · On-site
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Arlington Heights, IL · On-site
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Arlington Heights, IL · On-site
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Arlington Heights, IL · On-site
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Madison, WI · On-site
$21 - $23.36/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Madison, WI · On-site
$21 - $23.36/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Littleton, CO · On-site
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Littleton, CO · On-site
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
New York, NY · On-site
$29 - $32/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
New York, NY · On-site
$29 - $32/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Los Angeles, CA · On-site
$28 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Los Angeles, CA · On-site
$28 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Santa Monica, CA · On-site
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Santa Monica, CA · On-site
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Bridgehampton, NY · On-site
$26 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Partner with the National Onboarding ...
Bridgehampton, NY · On-site
$26 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Partner with the National Onboarding ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
9.3
Based on 7 frontline employees who took The Breakroom Quiz
5th of 202 rated real estate companies
Please note: this role is 100% in-office in Austin, TX
As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
At Compass You Will:
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
What We're Looking For:
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or remote training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Please note: this role is 100% in-office in Austin, TX
Get the full story on Breakroom
