Community Life Bridge

Want to feel that you are making a difference with your work? Have a heart for older people? We are looking for the right fit for our team, maybe you are it!

CLB is hiring an engaged, organized and energetic team member for our Office Coordinator position. Our Office Coordinator multi-tasks with professionalism and empathy, performing a wide range of duties to ensure the daily operational success of the CLB mission – bridging the gap of unmet needs for mature adults in our community. This role will include strong support of our Community Life Ride program. Principal responsibilities are listed below, and special tasks may also be assigned. This is a salaried position and reports to the Executive Director.
Job Responsibilities
Answering and returning phone calls, triaging needs, and following up with appropriate parties to ensure successful communication processes.
Manage and execute the multi-step process of ride support for our program, including data entry and coordination of rides.
Help us welcome new members and volunteers by compiling packets, sending and processing applications, assisting with home visits, and assisting with volunteer orientations.
Responsible for correspondence with volunteers and members, including creating and sending notes and acknowledgements, birthday cards, thank you cards.
Be available and willing to fill in as a backup driver during work hours within program guidelines.
Support drivers in emergency situations.
Will be trained to operate our accessible van to transport riders in wheelchairs.
Manage the administrative aspects of the CLB office from overseeing equipment maintenance, to organizing and ordering supplies, organizing mail, files and other office-related systems.
Assisting with bookkeeping tasks, Quickbooks experience a plus.
Assisting with marketing tasks, experience with social media management and/or graphic design a plus.
Keep our office space clean and tidy, average of 1 hour per week.
Provide administrative support for the senior staff as needed.
Assist with special events and other tasks as assigned.
Stand in front of our Mission in interpersonal communications with stakeholders, elevating CLB authentically.
Qualifications
Experience – Minimum 2 years of related work experience or equivalent combination of education and experience. Experience working with older adults preferred. Must love people and be an excellent communicator.
Skills & Attributes:
Must be excited to work in a team environment and have a sincere interest for the mission of CLB.
Ability to prioritize and perform multiple tasks in any given day.
Demonstrated skills in customer service, organization, and administrative skills. Social media/marketing experience a plus!
Proven ability to learn and efficiently populate and utilizes databases
Ability to work efficiently in Microsoft Office programs. Quickbooks, Canva, Assisted Rides a plus!
Ability to establish and maintain positive working relationships with clients, volunteers, staff, and the public
Excellent verbal and written skills across all platforms of communication
Must have a personal vehicle and a valid Tennessee driver’s license and pass criminal and driver background screenings
Critical thinking, flexibility, personal boundaries, and patience

communitylifebridge.org