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Clinical Supervisor

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

About The Role:

The Clinical Supervisor is responsible for providing clinical services to Community Health patients and providing clinical oversight to a team of approximately 4 (and growing) licensed and unlicensed pediatric providers and interns in the Behavioral Health Department.

Patient services include psychosocial assessments; individual psychological assessments; individual, group and family therapy; participation on interdisciplinary treatment teams; understands relevant community resources, insurance, regulatory, and legal system issues relevant to the care of patients in an outpatient setting.

Supervisor services include providing clinical oversight and case reviews; supervise staff hours for licensure; ensure compliance with Federal, State and Agency regulation compliance; facilitate agency trainings; participate in the establishment / revision of agency policies, assist the Manager of the Behavioral Health with program planning, implementation and evaluation activities; participates in community outreach activities and other duties as assigned.

Functions Of The Position:

1. Provide Outpatient Psychological Services in an Outpatient Primary Care Setting

• Diagnostic evaluations.
• Individual and group psychotherapy.
• Written diagnostic and evaluation reports
• Consultation with primary care physicians and other providers
• Maintain established productivity standards.
• Communicate with referral sources
• Ensure appropriate referrals.
• Other duties as necessary to support the operation of an outpatient psychology clinic.
• Make collateral contact with the primary care physician of all outpatients.
• Facilitate referral to alternative or additional providers as clinically appropriate.
• Provide 16 hours of direct, billable services per week, per full time, billable service hours will depend on other leader duties.

Document Professional Activity

• Provide clear, accurate and thorough assessments, treatment plans/progress notes.
• Process timely mandated abuse/neglect reports.
• Prepare patient profiles for alternative care placements, as well as documentation required for swing bed programs.
• Assist patients/families with referral forms/applications for community services and resources.
• Complete all required meeting logs and statistics.

Collaborate with interdisciplinary team

• Clearly communicates the social work role with healthcare team and actively participates in team planning for patient care.
• Participates in development of care maps or other programs/projects that maximize continuing care efficiencies and effective outcomes.
• Provides social work consultation on request and coordinates closely with other area social and health agencies on patients' behalf
• Provide employee assistance on request.
• Be an advocate for patients the needs of the organization.

Professional behavior and development

• Maintains principles of the organization's values.
• Identifies personal and professional goals.
• Pursues continuing education relevant to career goals.
• Abides by the profession's code of ethics and conduct.
• Provides education on patient rights and responsibilities.
• Participates in hospital-wide committees, initiatives, and projects.
• Provides community services and education.
• Conducts self in a professional manner with patients, families, RRMC and community colleagues.

Provide Information/Referral Services for Community Resources

• Maintain constant awareness of area resources, eligibility criteria, and updates on changes in these services.
• Participate in community-based initiatives relevant to work assignment.
• Keeps updated on out-of-area resource information relevant to patient need.
• Liaisons to legal, licensing and protection agencies
• Advocates for system change to improve continuing care outcome.

Participates in Required Departmental Activity

• Regularly attends required staff meetings, supervision and related projects or committee meetings.
• Completes work as assigned
• Completes daily statistics in timely and accurate way.
• Participates in coverage of peers and on-call system.
• Demonstrates collegiality and commitment relevant to the department's mission.
• Provide Behavioral Health case consultation to all locations as needed

Pediatric Clinical Supervisor role and responsibilities

• Weekly supervision for all rostered pediatric psychotherapists, monthly for licensed and interns
• All submissions of hours for master program & internships
• OPR submissions for licensure
• Completing Bi Annual reviews/ 90-day reviews for the pediatric psychotherapists
• Onboarding/ training new pediatric staff who come on
• Spearheading the internship program with CHCRR
• Holding a caseload of 16 patients and productivity standards of 16 scheduled/ 14 billed weekly
• Completing quarterly chart audits for pediatric psychotherapists
• Reviewing and monitoring productivity standards and panel reports for all pediatric psychotherapists
• Attending internal and external meetings to represent BH programs
• Monitoring competencies/ training requirements
• Conducting interviews and hiring of Pediatric Psychotherapists

Other Duties:

Clinical and Administrative Duties

• Attend leader and other relevant agency meetings.
• Coordination of behavioral health processes, liaison between behavioral health and CHCRR administration.
• Coordinate referral process at all sites to improve process and productivity.
• Work with billing department to ensure services are being billed correctly.
• Implement behavioral health services into the EMR.
• Provide supervisory support and back-up to behavioral health crisis team.
• Monitoring the quality of behavioral health services.
• Develop ways to create new behavioral health services
• Develop standardized behavioral health policies and procedures.
• Oversee staff training and training allowance.
• Other duties as assigned

Skills Required For Success:

• Licensure & Experience:
  • Possesses an unencumbered license in one of the following professions in the jurisdiction where the supervised practice occurs: a licensed clinical mental health counselor; or a licensed independent clinical social worker.
  • Must have possessed an unencumbered license for no fewer than three years in a permitted supervisory profession listed above.
  • LICSW / LCMHC patient work and medical crisis intervention, solution-focused therapy, and knowledge of community resources or related experience; LADC a plus.
• Clinical Expertise:
  • At least 5 years of Pediatric behavioral health and medical crisis intervention, solution- focused therapy, and knowledge of community resources or related experience
  • Experience working with pediatrics with acute mental illness and substance abuse disorders.
  • Licensed by the State of Vermont as a Clinical Social Worker or other Clinical Behavioral Health License.
  • Previous supervisory roles and professional trainings.

Required Skills, Knowledge, and Abilities:

• Experience working with patients with acute mental illness and substance abuse disorders.
• Must have knowledge and understanding of policies and must adhere to them.
• NASW, AMHCA code of conduct, principles, and regulations.
• Psychosocial assessments, utilization, and case management principles.
• Individual and family supportive counseling and advocacy.
• Interdisciplinary collaboration.
• Familiarity with regulatory standards relevant to acute inpatient and outpatient psychological services.