We are looking for a qualified IT Technician that will install and maintain computer systems, servers, and networks aiming for the highest level of functionality. You will “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. This position requires an excellent working knowledge of Windows server operating systems and their various components. The ideal candidate will have great troubleshooting abilities, critical thinking, and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Job requires candidate to be able to work from home for remote support. Applicant must be self-motivated and be able to manage their time efficiently, without constant oversite. Candidate must live in the immediate Tulsa area and will be provided with company transportation.
This is not a training position. The qualified candidate should be at least a tier 3 technician and possess the following skills. There will be a hands-on skills test during the interview process:
Skills
- Windows, Windows Server, Hyper-V Experience required. Must be able to configure from scratch.
- Windows servers – Domain Controller, DNS, DHCP, RDP. RRAS, Print Management, Group policy
- Office 365 Administration – Create users and groups, sharepoint sites, policies, and Entra ID
- Sonicwall Firewall configuration – VLAN’s, forwarding, firewall rules, VPN
- Smart switch and VLAN experience
- Acronis Cyber Protect a plus
- Cisco, Aruba, and Ubiquiti experience a plus
- Mac and VMWare experience a plus
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Real World Experience take precedence over education and certifications
- Must be able to lift up 30lbs
- Must be physically able to get underneath desks
Responsibilities
- Setup, configure, and maintain Windows Servers. Including AD, DNS, DHCP, Scripts, Print management, RRAS, RDP, Hyper-V, and Group Policy
- Setup workstations, laptops and peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, peripherals, and etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Hybrid - Remote and On-Site
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Experience:
- IT support: 5 years (Required)
- Network support: 5 years (Required)
- Microsoft Windows Server: 5 years (Required)
- Customer relationship management: 2 years (Required)
- Computer hardware: 5 years (Required)
- Firewall: 5 years (Required)
- DNS: 5 years (Required)
- Active Directory: 5 years (Required)
- Office 365 Administration: 5 years (Required)
Location:
- Must live in the immediate Tulsa area