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Are you a tech-savvy problem solver eager to join a dynamic team? Do you thrive in a fast-paced environment where every day brings new challenges? If you answered yes, then this could be for you! Our client is seeking a Helpdesk Engineer to be a crucial part of their team in Rochester.

As a Helpdesk Engineer, you will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required.

Helpdesk Engineer Requirements:

• Detailed knowledge of Microsoft Windows Desktop and Server
• Experience of supporting Microsoft 365
• Networking knowledge and experience
• Full clean UK driving licence (for manual vehicle)
• Candidate must pass DBS check

Desirable:

• Microsoft Professional Certification
• Experience of deploying and managing Azure solutions
• WatchGuard certification and experience
• Experience of ConnectWise
• Experience supporting Apple Macs
• Create and manage scripts using PowerShell and Automate RMM tool
• Management of hosted services for Web, Email and SQL databases

Helpdesk Engineer Benefits:

• £25,000 - £30,000 per annum (dependent on experience)
• Fun working environment and culture
• 22 days per year holiday (plus bank holidays)
• Pension after 3 months
• Free lunch & snacks provided everyday with fortnightly team takeouts
• Quarterly company paid events
• Paid training & examinations
• Fast career advancement with clearly-defined progression paths
• LinkedIn Learning account
• Perkbox employee benefits programme
• Free parking on-site

Meet the Organisation: Who We Are and What We Do

They are a forward-thinking organisation that values innovation and embraces technology to drive efficiencies for their customers across the UK. They specialise in enabling businesses to achieve success through the practical application of IT solutions.

Ready to dive into the thrilling world of tech support? If you've got the skills and the passion, seize the opportunity to join us as a Helpdesk Engineer! Don't wait any longer—apply now!