Oversee operations for assigned NFL FLAG league locations * Serve as the primary point of contact for league participants and patrons * Communicate in a timely, professional manner using proper ...
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1 job near Columbus, OH
Oversee operations for assigned NFL FLAG league locations * Serve as the primary point of contact for league participants and patrons * Communicate in a timely, professional manner using proper ...
Quick apply
Oversee operations for assigned NFL FLAG league locations * Serve as the primary point of contact for league participants and patrons * Communicate in a timely, professional manner using proper ...
$25 - $27/hr
Full-time, Part-time
Posted 2 days ago
Just Compete Sports is looking for a dependable, organized, kid-friendly, and customer-focused part-time League Success Manager to oversee 1-3 NFL FLAG league locations. This role is essential in delivering a high-quality experience for athletes, families, patrons, and staff while ensuring smooth and efficient league operations.
The ideal candidate is tech-savvy, adaptable, level-headed, and able to balance strong customer service with consistent policy enforcement. We are looking for someone who communicates with proper etiquette, takes ownership, asks questions when needed, and helps create a positive, welcoming environment for kids.
If you have a passion for sports management, excellent communication skills, and a dedication to upholding the integrity of league operations, we invite you to apply. Join our team and help create a successful, positive, and memorable experience for our league participants, families, staff, and community partners.
Key Responsibilities:
Oversee operations for assigned NFL FLAG league locations
Serve as the primary point of contact for league participants and patrons
Communicate in a timely, professional manner using proper etiquette with peers, staff, and patrons
Build league schedules within budget guidelines
Form teams and manage rosters in accordance with league policies
Prepare leagues for season launch and manage in-season operations
Support retention and soft sales efforts to grow league participation
Assist with off-season marketing initiatives as needed
Staff Communication & Coordination:
Maintain weekly communication with Field Managers through calls and texts
Communicate weekly with referees to ensure readiness and alignment
Assist in hiring staff and confirm weekly availability before each weekend of games
Collaborate with Admin and senior leadership on staffing and operational needs
Be available on weekends during the season to assist at or run fields as needed
Customer Experience & Leadership:
Provide strong, professional customer service and resolve issues effectively
Lead from the heart by helping kids feel welcome, supported, and part of a positive environment
Keep the focus on the kids and the overall participant experience
Be understanding with patrons while still following and enforcing company policies
Remain calm, logical, and level-headed under pressure
Be a good peer and strong teammate with excellent communication skills
Qualifications:
Strong customer service presence and communication skills
Kid-friendly personality with a genuine passion for creating a positive experience for children
Ability to multitask and stay organized in a fast-paced environment
Highly proficient with technology, including the use of smartphones and mobile apps, Outlook, Google Workspace, ChatGPT prompts, and online systems
Adaptable and comfortable learning new systems, programs, and processes
Logical thinker who can make sound decisions under pressure
Dependable, proactive, and accountable season after season
Available on weekends during the season to support operations on the fields you oversee
Must be able to pass a background check
Preferred Experience:
Background in sports management, league operations, or youth programming
Experience coordinating staff or managing events
Familiarity with scheduling, roster management, and online software
What We’re Looking For:
We are looking for someone we can count on season after season. This person should take ownership of their leagues, communicate clearly and professionally, support their team, and care deeply about creating a great experience for every child and family involved in our programs. At Just Compete Sports, it’s all about the kids.