Collection
Collection

60 Collection Risk And Collection Analyst Jobs Hiring Near You

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Credit and Collection Analyst

A. Duie Pyle, Inc.

West Chester, PA • On-site

Full-time

Re-posted yesterday


A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

90th of 366 rated logistics


Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary: 

The primary responsibility of the Credit and Collection Analyst I is to collect monies owed A. Duie Pyle Inc. in a timely, efficient manner. Collections contacts are made via telephone and e-mail. The Credit/Collection Analyst I is assigned Direct Bill LTL accounts owing less than $7K.

The responsibilities of the position include, but are not limited to:

  • Utilizing all available tools and following departmental best practices identify and prioritize delinquent accounts that need to be worked
  • Telephone (20%) and email (80%) contact is handled in a firm yet professional manner in order to resolve disputes and secure payment. Every effort is made to maintain the Customer relationship for ongoing business purposes
  • Documenting the collections system to reflect all customer notes and actions taken
  • Setting and adhering to appropriate follow-up in order to ensure timely payments
  • Interacting with multiple internal teams in order to research and resolve Customer disputes
  • Properly defending charges when a customer dispute is not valid
  • Responding to external and internal customer inquiries in a timely and professional manner
  • Driver Collect and other time sensitive ‘live’ issues must be handled with the highest sense of urgency. Communication with customers, drivers, delivery agents, and partner carriers must be thorough and timely
  • Evaluating credit worthiness of new and existing accounts by reviewing payment trends, credit reports, credit references, and the internet
  • Additional responsibilities as assigned

To be qualified for this position, you must possess the following:

  • HS Diploma or equivalent
  • Strong written and verbal communication skills
  • Knowledge of MS Office, especially Outlook, Excel, and Word
  • Ability to multitask and prioritize in a fast paced environment with strong attention to detail

    For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 


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    About A. Duie Pyle

    Sourced by ZipRecruiter

    A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

    Industry

    Transportation and warehousing

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    West Chester, PA, US

    Year founded

    1924