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60 Collection Jobs Hiring in Vaughan, ON

Collection Specialist

Bolton, ON · On-site

CA$55K - CA$65K/yr

Collection Specialist About the Role / Key Accountabilities: * Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)

Drive results by monitoring key performance indicators, service level agreements, and collection targets while fostering a high-performance culture * Oversee daily collections operations to ensure ...

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I2C DS Collection & Dispute Mgmt Analyst ( English and French)

Johnson & Johnson

Markham, ON • On-site

Full-time

Re-posted 5 days ago


Johnson & Johnson rating

8.3

Company rating: 8.3 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

26th of 86 rated pharmaceutical


Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

AP/AR

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Analyst,locatedin Toronto, Canada.

Key Responsibilities:

Collections & Accounts Receivable Management

  • Manage customer collections and open receivables through proactivefollowups, customer engagement, negotiation, and dispute resolution techniques

  • Drive desired customer payment behavior to maximize cash flow and improve Days Sales Outstanding (DSO)

  • Monitor collection performance and KPIs against Service Level Agreements (SLAs)

  • Perform AR forecasting, trend analysis, and root cause analysis on payment behavior

  • Manage Sales Order Releasing activities within defined authority limits

Dispute Management

  • Own end-to-end dispute management for assigned key accounts, from investigation and root cause analysis to resolution and financial adjustments.

  • Serve as a Senior Dispute Analyst Subject Matter Expert (SME) for complex,highvalue, orhighriskdisputes.

  • Manage non-disputed credit transactions and revenue reconciliation activities.

  • Provide guidance and escalation support for complex customer and internal issues toexpediteresolution.

  • Participate in or support customer negotiations to resolve disputes and improve payment outcomes.

  • Identifyand execute process improvement opportunities,utilizetechnology tools, and support audit readiness and audit requests.

Collaboration & Stakeholder Engagement

  • Partner closely with Customer Service, Sales, Supply Chain, Deliver Revenue, and Finance teams.

  • Act as a trusted advisor to internal stakeholders on collection, dispute, andrevenuerelatedmatters.

  • Support management withadhocanalysis, reporting, and special projects asrequired.

Qualifications:

Education:

  • A minimum of a bachelor's level degree or equivalent isrequired, preferably in accounting, finance, or related business discipline.

  • CPA, CMA,MBAand/or other financial certifications is preferred

Experience and Skills Required:

  • 2-4 years of relevant work experience

  • Has an End-to-end Invoice to Cash process experience (Cash Applications, Credit Management, Collections/Dispute Management), with extensiveexpertisein the latter (Collections/Dispute Management) and preferably in the same Industry as J&J - Healthcare/Pharma - Preferred.

  • Strong customer engagement skills (includingabilityto manage difficult customers) for both internal and external stakeholders.

  • Basic Negotiation skills

  • Analytical and problem solver

Required Knowledge, Skills, and Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

Fluent in English and French for communication, for both oral and written

Technologyproficiencyin Microsoft Office and ERP

Excellent communication skills, with the ability to collaborate with a variety of stakeholders.

Teamwork spirit and can work under pressure

Preferred Knowledge,Skillsand Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

Knowledge of SAP systems

Johnson & Johnson announced plans to separate ourOrthopaedicsbusiness toestablisha standaloneorthopaedicscompany, operating as DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may berequired, regulatory approvals and other customary conditions and approvals. Should you accept this position, it isanticipatedthat, following conclusion of the transaction, you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.

Johnson & Johnsoniscommitted to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to requestan accommodation, external applicants please contact us viahttps://www.jnj.com/contact-us/careers, internal employees contactAskGSto be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Accounting, Accounts Payable (AP), Accounts Receivable (AR), Analytical Reasoning, Audit Management, Business Behavior, Communication, Detail-Oriented, Execution Focus, Financial Analysis, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Multi Currency Accounting, Numerically Savvy, Process Optimization, Process Oriented

The anticipated base pay range for this position is :

$65,000.00 - $103,500.00

Additional Description for Pay Transparency:

The anticipated base pay range for this position is $65,000 - 103,500.
Under current guidelines, this position is eligible for a discretionary performance bonus.
The Company uses Artificial Intelligence in its assessment of applicants.
This job posting is for an existing position.
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

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