Question 1

Do workers at Cold Stone Creamery get paid breaks?

Accepted Answer

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 2

Does Cold Stone Creamery pay people when they’re sick?

Accepted Answer

No. Most people don’t get paid when they’re sick.
97% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 3

Are part-time workers able to get health insurance from Cold Stone Creamery?

Accepted Answer

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2025.

Question 4

Do part-time workers get paid time off at Cold Stone Creamery?

Accepted Answer

Most people who work part-time don’t get paid time off.
99% of people who work part-time say they don’t get paid time off
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 5

Do people get paid time off at Cold Stone Creamery?

Accepted Answer

Most people don’t get paid time off from work.
97% of people say they don’t get paid time off.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 6

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

86% of people with changing schedules find out their shifts one week or less ahead of time.
10% of people with changing schedules find out their shifts two weeks ahead of time.
2% of people with changing schedules find out their shifts three weeks ahead of time.
3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 7

Do workers at Cold Stone Creamery worry about hours?

Accepted Answer

Some people worry about getting enough hours.
64% of people report they worry about getting enough hours.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 8

Do Cold Stone Creamery workers get to choose the shifts they work?

Accepted Answer

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 9

How easy is it for Cold Stone Creamery workers to change shifts?

Accepted Answer

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 79 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 10

How easy is it to get time off at Cold Stone Creamery?

Accepted Answer

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 85 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 11

Do Cold Stone Creamery managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 12

Do jobs at Cold Stone Creamery spill into time workers aren’t paid for?

Accepted Answer

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 13

How easy is it to take sick days at Cold Stone Creamery?

Accepted Answer

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 14

Is a Cold Stone Creamery job good for students?

Accepted Answer

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 15

Is working at Cold Stone Creamery good if you’re a parent or caregiver?

Accepted Answer

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

Question 16

Do people at Cold Stone Creamery feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 17

Do people at Cold Stone Creamery get to take their breaks without interruption?

Accepted Answer

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 18

Is it stressful to work at Cold Stone Creamery?

Accepted Answer

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 19

Do people at Cold Stone Creamery enjoy their jobs?

Accepted Answer

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 79 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 20

Do people at Cold Stone Creamery recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 21

Do people get enough training when they start at Cold Stone Creamery?

Accepted Answer

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 22

Do people get support to advance at Cold Stone Creamery?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 23

Do people think Cold Stone Creamery’s headquarters understands what’s happening where they work?

Accepted Answer

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 107 people who took the Breakroom Quiz between July 2025 and July 2026.

Question 24

Do workers feel well informed about how Cold Stone Creamery is doing?

Accepted Answer

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.

Cold Stone Creamery

Store Manager - QSR

Store Manager - QSR

Store Manager - QSR

Store Manager - QSR

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cold Stone Creamery Crew Member

Cashier, Crew Member

Cashier, Crew Member

Shift Lead/Crew Member

Shift Lead/Crew Member

Crew Member

Crew Member

Cashier/Shift Lead

Cashier/Shift Lead

Crew Member/ Shift Lead

Crew Member/ Shift Lead

Cold Stone Creamery Attendant

Cold Stone Creamery Attendant

Shift Leader

Shift Leader

Assistant Manager

Assistant Manager

Evenings & Weekends | Retail Customer Service

Evenings & Weekends | Retail Customer Service

Daytime | Customer Service Associate

Daytime | Customer Service Associate

Daytime | Customer Service Associate

Daytime | Customer Service Associate

Shift Leader

Shift Leader

Cold Stone Creamery-Crew

Cold Stone Creamery-Crew

Shift Leader

Shift Leader

Store Manager - QSR

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Cold Stone Creamery rating

Get the real story on frontline employers

Job description

What Cold Stone Creamery employees say

Get the real story on frontline employers

Pay

Only some people get paid breaks

Most people don’t get paid when they’re sick

The job rarely spills into unpaid time

Benefits

Part-timers can't get health insurance

Part-timers don’t get paid time off

People don’t get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Some people worry about their hours

Most people can choose their shifts

Workplace

Most people feel treated with respect

Only some people get breaks without interruption

Most people are stressed

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