Codetech

 

Job Summary
We are seeking a skilled and collaborative IBM ELM Application Administrator to provide platform and administrative support for the IBM Engineering Lifecycle Management (ELM) platform, including EWM, ETM, DNG, and JRS tools. The ideal candidate will have strong experience supporting ELM suite of tools or similar Application Lifecycle Management (ALM) related platform, expertise supporting upgrades, and application‑level troubleshooting in a cross‑functional environment.
Key Responsibilities
ELM Platform Responsibilities
- Maintain the ELM platform, including routine application-level maintenance, project cleanup, archiving, and ensuring consistent application performance.
- Review IBM ELM upgrade documentation, release notes, and compatibility matrices.
- Conduct pre-upgrade assessments and execute post upgrade validation including validating project areas, templates, data integrity, and integrations.
- Perform end to end ELM platform iFix patches or upgrades across EWM, ETM, DNG, and JRS.
- Coordinate data backups and application-level export/import tasks required for transitions.
- Validate reporting components such as JRS, LQE, and perform reindexing as needed.
- Troubleshoot upgrade-related issues including reporting sync errors, missing associations, cache or permissions conflicts.
 

ELM Application Administration
- Provide daily administrative support for IBM ELM applications (EWM, ETM, DNG, JRS).
- Manage and resolve support tickets related to project configuration, workflow management, requirements management, work item customizations, and source control using EWM.
- Perform configuration and administration using the RTC Eclipse client.
- Build, modify, and maintain JRS reports.
- Assist with custom application deployments and plugin deployments.
Required Skills & Qualifications
- 2+ years of hands‑on experience administering IBM ELM applications (EWM, ETM, DNG, JRS) or similar ALM platform.
- Experience performing ELM platform upgrades, iFix installations, and version migrations or similar ALM platform.
- Proven ability to troubleshoot and debug complex application issues.
- Strong communication skills and ability to work in multi‑site teams.
- Experience managing support tickets and stakeholder engagement.
Preferred Qualifications
- Familiarity with Agile methodologies.
- Understanding DevOps practices.
- Experience supporting custom application deployments.
Success Criteria
- Successful delivery of validated ELM upgrades.
- Effective administration of IBM ELM tools.
- Proactive engagement with stakeholders.
- Strong collaboration and communication across teams.