Codent Ai

Virtual Dental Treatment Coordinator

Codent AI is a dental technology company that supports dental practices through a combination of human expertise and AI-powered tools. Our platform helps improve treatment planning workflows, supports informed patient decision-making, and assists dental offices in navigating insurance benefits efficiently. Codent AI partners with dental practices across the United States and operates in a fully remote environment.

Codent AI is seeking an experienced Virtual Dental Treatment Coordinator to provide remote treatment coordination support to partner dental practices nationwide. This full-time position focuses on treatment coordination, dental insurance benefit interpretation, and patient communication using Codent AI's technology platform.

Team members in this role collaborate closely with dental practices, providers, and patients to help ensure treatment plans are clearly communicated and understood, while supporting improved treatment acceptance and patient care.

Employment Type: Full-Time W-2 Employee Schedule: Monday – Friday Location: Remote (United States) Travel: No routine travel required

Hourly Rate: $25.00 – $35.00 USD, based on experience and qualifications

Key Responsibilities

• Coordinate and review dental treatment plans in collaboration with partner dental offices
• Utilize Codent AI's technology platform to support treatment planning workflows and documentation
• Verify and interpret dental insurance benefits, including coverage limitations and estimated patient responsibility
• Communicate treatment plans to patients clearly and professionally via phone, video, or secure digital platforms
• Support dental offices by improving treatment plan understanding and case acceptance through patient education and financial presentation
• Accurately document treatment coordination activities within Codent AI systems and applicable dental practice management software
• Serve as a liaison between dental providers, insurance carriers, and patients to ensure clear and consistent communication
• Maintain compliance with HIPAA and applicable data privacy regulations