Job Title: Production Support
Location: Raleigh, NC Onsite/Hybrid
Mode of Hire: Contract
Job Description:
- Provide production support for Unix/Linux-based applications and database environments.
- Monitor applications, troubleshoot incidents, and resolve production issues within SLAs.
- Perform Unix shell scripting, log analysis, and system-level troubleshooting.
- Support databases with SQL queries, data validation, performance monitoring, and issue resolution.
- Coordinate with development and infrastructure teams for root-cause analysis and production deployments.