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Clearview Federal Credit Union
Clearview Federal Credit Union

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Clearview Federal Credit Union Jobs Information

How easy is it to take sick days at Clearview Federal Credit Union?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Clearview Federal Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Clearview Federal Credit Union?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Clearview Federal Credit Union recommend working with their team?

Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Clearview Federal Credit Union?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Clearview Federal Credit Union’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

What are the most popular titles at Clearview Federal Credit Union?

What are the most popular cities for Clearview Federal Credit Union jobs?

What are the most popular states for Clearview Federal Credit Union jobs?

What are the most popular categories at Clearview Federal Credit Union?

Infographic showing various job openings at Clearview Federal Credit Union in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution.

Collections Specialist I

Pittsburgh, PA • On-site

Clearview Federal Credit Union
201 - 500 employees
Learn more about Clearview Federal Credit Unionexternal

$18 - $24.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Perform collection efforts such as telephone contact, email contact, and written correspondence to recover delinquent loans, credit cards, and share accounts.

  • Identify the reason for delinquency and assist members with payment arrangements to cure delinquency.

  • Document all conversations and actions accurately, and build relationships with members through cross-selling when appropriate.

Clearview Federal Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

****Must live within commutable distance of Moon Township, Pa 15108

OBJECTIVE
Work with members to recover money owed to Clearview on delinquent loans, credit cards, and share accounts.  Responsible for monitoring and maintaining assigned delinquency queues. All member contact must remain professional and adhere to collection policy and procedures, maintaining member privacy. 
 
WORKING HOURS:
Mon/Thur 10:30 am-7pm  Tue/Wed/Fri 8:30am-5pm  One Saturday per month 8:30am-2pm as staffing permits
 
MINIMUM QUALIFICATIONS
  • High school diploma or equivalent required
  • 1-3 years of similar or transferable experience required
  • Exceptional problem-solving skills and strong desire to provide effective solutions
  • Ability to read and interpret credit bureau reports
  • Work in team environment to ensure that the department goals are met
  • Ability to navigate multiple computer programs simultaneously
  • Ability to negotiate and overcome objections
  • Proficient in computer skills including Word, Windows and Excel
  • Demonstrates general knowledge of or willingness to learn how AI tools are being used in a responsible way to improve results, adapt workflows, and support a culture of innovation    
  • Excellent organization and communication skills
  • Ability to work independently and accurately with detailed information 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES  
  • Perform all collection efforts such as telephone contact, email contact, and written correspondence and maintain detailed notes in Temenos
  • Identify the reason for delinquency by contact with member
  • Attempt to cure delinquency by assisting members with payment arrangements
  • Process electronic loan payments by initiating ACH transactions from outside accounts or debit cards
  • Respond to all email, text messages, and voicemails in a timely manner
  • Possess knowledge of the Credit Union’s products and services
  • Document all conversations and actions accurately
  • Build relationships with members through cross selling when appropriate
  • Maintain a working knowledge regarding locating delinquent members, utilizing tools such as credit reports, internet, and image system in analyzing/researching information
  • Provide members who are financially distressed with the numerous financial relief options, such as Green Path Counseling, interest-only payments, re-ages, loan workouts and extensions.
  • Remain aware of and adhere to Clearview FCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA) and Fair Credit Reporting
  • Learn and maintain a thorough knowledge of lending policies, guidelines, and bankruptcy laws
  • Ensure all collection efforts are following both Clearview policies, as well as federal regulations
  • Maintain daily call volumes assigned by management
  • Assist Member Resolutions to surpass the Board of Directors’ annual critical measures
  • Attending training sessions, webinars, and seminars when required
  • Adhere to all organizational policies related to information security, privacy, fraud prevention, and regulatory compliance, including completion of required training and protection of confidential information   
  • Accept and expect regular change
  • Ability to work occasional evenings and weekend shifts
  • Perform other duties as assigned by management
  • Always project the following relationship service core values to Clearview’s members, co-workers, and vendors: Friendly, Adaptable, Caring, Trustworthy, and Secure
  • Support Clearview’s Commitment to fostering a workplace where every individual feels welcomed, valued, and supported. Embrace and celebrate the unique differences of others, treat all people with fairness and respect, and contribute to an inclusive experience where everyone is encouraged to grow and pursue opportunities that lead to a better life. Understand and champion the belief that a diverse and inclusive workplace is essential to Clearview’s vision and success  
Clearview is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity and/or expression, age, disability, genetic information, familial status, military status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination. We provide reasonable accommodations as required by law 

What Clearview Federal Credit Union employees say

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