ClaimReturn

Fully Remote Medical Case Closers!
This is a CLOSER role-not a task-taker, not a processor, not a "wait for direction" position. We're hiring Closers who know how to overcome obstacles and drive calls all the way to dollars-in-the-door.
If you're the type who owns outcomes, thrives under pressure, and wants your effort tied directly to your income, this is built for you.
Base Pay: $30/hour but the real earning power comes from our Monthly Incentive Bonus Plan.
This is a performance-driven structure where top closers consistently earn incentive. Every month is a new opportunity to outperform-and get paid for it.
What Closers Do Here
You will own recovery cases:

• Drive case inventory medical overpayment recoveries with urgency and precision
• Manage provider communications with confidence and authority
• Navigate RCM workflows at providers to close cases quickly
• Strategically follow up on healthcare refunds until dollars are returned
• Hit-and exceed-monthly recovery and revenue targets
• Maintain a disciplined pipeline using our case management system and Microsoft Office 365 (Excel, Outlook, Teams)
• Prioritize workload to maximize recovered dollars across inventory

This role is for someone who treats recoveries like a sales pipeline-not a checklist.
Who Succeeds in This Role
Closers who:

• Are motivated by numbers, goals, and earnings
• Thrive in a performance-based environment (metric environment)
• Take initiative instead of waiting for direction
• Communicate with confidence and clarity
• Work with urgency and personal accountability (stay focused)
• Understand that recoveries require persistence, strategy, and follow-through

Requirements

• Associate's degree required; bachelor's degree preferred
• Strong Microsoft Office 365 skills
• Excellent communication, negotiation, and follow-up skills
• Comfortable in a performance-driven recoveries environment
• Ability to manage case inventory with ownership and urgency
• Healthcare experience

Helpful (Not Required)

• Revenue Cycle Management (RCM)
• Healthcare Collections
• Overpayment Recovery or Insurance Follow-Up experience
• Experience closing cases in any industry

Schedule & Location

• Fully remote in WI only
• Monday-Friday | 8:00 AM - 4:30 PM
• Designated home office that is distraction-free eight hours per day required
• No evenings, weekends, or holidays

Why ClaimReturn LLC?
If you want a role where:

• You own your results
• You control your earnings
• You're rewarded for production
• You're surrounded by high performers

...then ClaimReturn LLC is the right environment for you.
Benefits

• Discount dental insurance
• Virtual health insurance
• Paid time off
• Discount vision insurance
• Work Location: Virtual in WI