Lubbock, TX · On-site
$13.75 - $18.75/hr
Must follow all policies and procedures of city bank and report all personal, customer related, and technical issues to the manager. Must meet team goals and support upper management goals for the ...
Lubbock, TX · On-site
$13.75 - $18.75/hr
Must follow all policies and procedures of city bank and report all personal, customer related, and technical issues to the manager. Must meet team goals and support upper management goals for the ...
$12.25 - $16.75/hr
Must follow all policies and procedures of city bank and report all personal, customer related, and technical issues to the manager. Must meet team goals and support upper management goals for the ...
$12.25 - $16.75/hr
Must follow all policies and procedures of city bank and report all personal, customer related, and technical issues to the manager. Must meet team goals and support upper management goals for the ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Keep up with the auto industry changes and make sure City Bank stays competitive in the Indirect market * Underwrite Indirect loan applications sent in by auto dealerships * Collect on past due ...
Lubbock, TX · On-site
Description Incumbent is accountable for providing the bank with sound, quality consumer loans in accordance with Bank policy and regulation as well as servicing the current loan portfolio and ...
Lubbock, TX · On-site
Description Incumbent is accountable for providing the bank with sound, quality consumer loans in accordance with Bank policy and regulation as well as servicing the current loan portfolio and ...
Specialists enter loan collateral information on the bank's tracking system to track expiration dates and exceptions.The Loan Doc Review Specialist is also responsible for the tracking and clearing ...
Specialists enter loan collateral information on the bank's tracking system to track expiration dates and exceptions.The Loan Doc Review Specialist is also responsible for the tracking and clearing ...
Lubbock, TX · On-site
Incumbent is accountable for providing the bank with sound, quality consumer loans in accordance with Bank policy and regulation as well as servicing the current loan portfolio and customer ...
Lubbock, TX · On-site
Incumbent is accountable for providing the bank with sound, quality consumer loans in accordance with Bank policy and regulation as well as servicing the current loan portfolio and customer ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
El Paso, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
El Paso, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
College Station, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
College Station, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Lubbock, TX · On-site
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
Specialists enter loan collateral information on the bank's tracking system to track expiration dates and exceptions. The Loan Doc Review Specialist is also responsible for the tracking and clearing ...
Specialists enter loan collateral information on the bank's tracking system to track expiration dates and exceptions. The Loan Doc Review Specialist is also responsible for the tracking and clearing ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$3.0K/wk
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. * Prepares teller window to be organized and ready to serve ...
$13.75 - $18.75/hr
Other
This job post has expired 1 day ago. Applications are no longer accepted.
Essential Duties
Answer incoming calls in queue or from transferred calls from internal bank employees regarding customer problems or inquiries on account issues, including but not limited to: balances, NSF, fees, stop payments, returns, over draft, debit cards, online banking, mobile banking products, loan payments and processes, new and closing of accounts, maintenance of accounts.
Understand all City Bank systems and programs used on daily basis for CXC.
Confidential information on customers is kept in secure place or if ready for discard then placed in the document bend to be destroyed.
Take initiative for ongoing training offered by City Bank.
Take initiative to understand products and make quality C/X referrals.
Customer service is priority; use proper phrases, courteous, friendly and pleasing tones.
Calls are recorded and randomly pulled weekly for quality measure following a score sheet and used for training and for personal reward and recognition.
Log each call into Synapsys.
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk.
Listen to own calls to increase quality calls.
Be a team player, lead by example, adapt to change, participate in team meetings, be supportive in upper management suggestions for the betterment of the department.
May be asked to be cross trained for the PBX.
Escalations to either CXR specialist, CXR team led or CXR manager.
CXR's are reviewed after the first 90 days, at year and any time a problem should arise. Calls may be reviewed daily.
Equal Opportunity Employer/Veterans/Disabled
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We come to work each day with a purpose that guides all our interactions. And, we truly value our three Fs - Faith, Family, Fun. Purpose: To use the power of relationships to help people succeed and live better Mission: We will build lasting relationships by delivering financial solutions with unrivaled customer service…one customer at a time. Vision: Our greatest achievement is when we help our stakeholders succeed – resulting in growth, profitability, and longevity for all.
Finance and insurance
501 - 1,000 Employees
Lubbock, TX, US
1941