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Citizens Medical Center
Citizens Medical Center

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What is it like to work at Citizens Medical Center?

Citizens Medical Center is a healthcare organization that prioritizes patient-centered care and a collaborative team environment, fostering a culture of compassion and respect among its staff.

The center's team structure is designed to promote open communication and interdisciplinary collaboration, with a focus on delivering high-quality patient care in a supportive and dynamic work environment. Its mission is to provide accessible and compassionate healthcare services to the community.

Working at Citizens Medical Center may appeal to individuals who are passionate about delivering exceptional patient care and are looking for a supportive and collaborative work environment where they can grow professionally and make a meaningful difference in their community.

What makes Citizens Medical Center an attractive place to work?

Citizens Medical Center is a reputable healthcare provider known for its commitment to delivering high-quality patient care and advancing medical excellence in the community. The center offers a collaborative work environment that values teamwork, innovation, and ongoing education, providing employees with opportunities to grow professionally and contribute to the well-being of patients. By joining Citizens Medical Center, individuals can be part of a dynamic organization that prioritizes patient-centered care, fosters a culture of excellence, and offers opportunities for career advancement and personal growth.

Do workers at Citizens Medical Center (Texas) get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Citizens Medical Center (Texas) pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

At Citizens Medical Center (Texas), are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and April 2026.

Is the health insurance from Citizens Medical Center (Texas) affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Citizens Medical Center (Texas)?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Citizens Medical Center (Texas) worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Citizens Medical Center (Texas) workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Citizens Medical Center (Texas) workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Citizens Medical Center (Texas)?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Citizens Medical Center (Texas) managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Citizens Medical Center (Texas) spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Citizens Medical Center (Texas)?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Is a Citizens Medical Center (Texas) job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Citizens Medical Center (Texas) good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Citizens Medical Center (Texas) feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Citizens Medical Center (Texas) get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Citizens Medical Center (Texas)?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Citizens Medical Center (Texas) enjoy their jobs?

Most people enjoy their job.
93% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Citizens Medical Center (Texas) recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Citizens Medical Center (Texas)?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Citizens Medical Center (Texas)?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Citizens Medical Center (Texas)’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Citizens Medical Center (Texas) is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular cities for Citizens Medical Center jobs?
What are the most popular states for Citizens Medical Center jobs?
Infographic showing various job openings at Citizens Medical Center in the United States as of July 2026, with employment types broken down into 29% As Needed, 54% Full Time, and 17% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Front Desk Attendant - Citizens HealthPlex (PT)

Front Desk Attendant - Citizens HealthPlex (PT)

Citizens Medical Center

Victoria, TX • On-site

$12.25 - $15.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Citizens Medical Center (Texas) rating

5.6

Company rating: 5.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

897th of 1,020 rated hospitals

Job description

Description
Part Time Position (20-25hrs/week)
Between 3:00PM and 9:30PM w/Rotating Weekends
JOB SUMMARY
The Front Desk Attendant provides front-line customer service to all members and guests, and is responsible for greeting customers, answering questions, providing directions, and conducting point of sale operations in efforts to meet all front level membership and customer needs.
Job Specific:
  1. Greet every member and customer that approaches the desk. (EF)
  2. Work quickly and efficiently to meet the needs of the member at the desk. (EF)
  3. Maintain awareness of the lobby area at all times - intervene as necessary with members or guests who don't check in at the desk. (EF)
  4. Control facility access, requiring member and guest identification and check in procedures. (EF)
  5. Answer phones with a smile, direct calls to the appropriate location and take messages appropriately. (EF)
  6. Schedule fitness and massage appointments as needed. (EF)
  7. Conduct point of sale transactions for pro shop, massage, nutrition coaching, and personal training purchases. (EF)
  8. Sign up prospects for memberships and ensure adequate knowledge of the facility, services and opportunities for members. (EF)
  9. Receive emergency calls from within the facility and initiate the proper "code" procedures per policy. (EF)
  10. Perform facility opening and closing procedures. (EF)
  11. Cross train to be able to assist in Kids in Motion as per supervisor request and need. (EF)
  12. Assist members with membership changes. (EF)
  13. Log lost and found items that are brought to the front desk. (EF)
  14. Utilize the membership management software in a variety of capacities to ensure proper data collection and entry. (EF)
  15. Maintain active knowledge of HealthPlex services and programs to be able to accurately answer questions. (EF)

Minimum Requirements
EDUCATIONAL REQUIREMENTS
Required: High School diploma or equivalent.
Preferred: Some college course credit or associate degree.
EXPERIENCE
Required: Some customer service, cash handling, public relations experience.
Preferred: 1+ year of customer service and public relations experience.
Special Skills and Abilities:
Required: Able to communicate effectively with a variety of people. Able to speak clearly on the telephone and in person. Able to multitask. Able to deal with difficult customers and maintain composure. Able to be productive during slow periods.
Preferred:Able to sell and promote products and services to customers and prospects.
LICENSURE / CERTIFICATION REQUIREMENTS
Required: BLS training certificate upon hire OR within 90 days of hire; First Aid and Basic Water Safety certification upon hire OR within 90 days of hire (offered internally).
COMPANY PROFILE
Citizens Medical Center is a not-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees. Voted "Best of the Best" hospital in Victoria for 14 consecutive years, Citizens Medical Center is a level III Trauma Center, currently renovating its 24/7 Emergency Department that includes an onsite medical helicopter. Citizens has a comprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program, Birth Center with labor and delivery, an imaging and surgery center, sleep study center, state-of-the-art rehabilitation and fitness center, urology center and daVinci robotics minimally invasive surgery options, a home health agency, and has a long history of providing continuing education for healthcare providers and the community.
Citizens Medical Center is looking for employees who display respect and enthusiasm for patients, visitors, and coworkers, and who consistently uphold the organization's commitment to providing outstanding outcomes and an excellent experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
BENEFIT OFFERINGS
Health
  • Medical, Dental, Vision
  • STD, LTD Disability
  • Supplemental Life, AD&D
  • Flexible Spending (FSA)
  • Employer paid life insurance

Retirement/Investment
  • Defined Benefit Pension Plan
  • 457(b) Deferred Compensation

Well-Being Benefits
  • Paid Time Off
  • Sick leave, Bereavement leave, Jury Duty/Witness Service
  • Tuition Reimbursement
  • Hospital-paid & administered annual immunizations
  • HealthPlex (gym) membership discount
  • YMCA partnership discount for childcare
  • Employee Assistance Programs

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