IT Associate
Monroe, NC · On-site
Company Overview Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd ... Position Overview As an IT Associate, your role involves providing day-to-day operational support ...
22 Citigroup Technology Associate Jobs Hiring Near You
IT Associate
Monroe, NC · On-site
Company Overview Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd ... Position Overview As an IT Associate, your role involves providing day-to-day operational support ...
IT Associate
Monroe, NC · On-site
Company Overview Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd ... Position Overview As an IT Associate, your role involves providing day-to-day operational support ...
IT Associate
Monroe, NC · On-site
Company Overview Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd ... Position Overview As an IT Associate, your role involves providing day-to-day operational support ...
Citigroup Inc Jobs Information
What is it like to work at Citigroup?
Citigroup is a global financial institution that values diversity, inclusion, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business units, including consumer banking, corporate and investment banking, and markets and securities, with a focus on providing financial services to individuals, corporations, and governments worldwide. Working at Citigroup may appeal to candidates seeking a challenging and rewarding career in finance, with opportunities for professional growth and development in a global organization.
What makes Citigroup an attractive place to work?
Citigroup is a leading global financial institution with a long history of innovation and a commitment to serving clients across the world. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on complex projects and develop skills in a rapidly evolving industry. As a Citigroup employee, you can contribute to the company's mission of building a better future for all, with opportunities to make a meaningful impact, advance your career, and develop a wide range of skills and expertise.
Do workers at Citibank get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
81% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
Does Citibank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
At Citibank, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and July 2026.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and July 2026.
Is the health insurance from Citibank affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Citibank?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
- 41% of people with changing schedules find out their shifts one week or less ahead of time.
- 21% of people with changing schedules find out their shifts two weeks ahead of time.
- 14% of people with changing schedules find out their shifts three weeks ahead of time.
- 24% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers at Citibank worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
Do Citibank workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it for Citibank workers to change shifts?
Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to get time off at Citibank?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
83% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Citibank managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
Do jobs at Citibank spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it to take sick days at Citibank?
Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Citibank job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at Citibank good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Citibank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at Citibank?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and July 2026.
69% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank enjoy their jobs?
Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and July 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at Citibank?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Citibank?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Citibank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how Citibank is doing?
Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Technology Associate jobs?
What are the most popular jobs at Citigroup?
What are the most popular categories at Citigroup?
Full-time
Posted 4 days ago
Job description
Company Overview
Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd., a leading player in the discovery of new molecules – both New Chemical Entities (NCE's) and New Biological Entities (NBEs'), with eight molecules in various stages of clinical development. Glenmark Pharmaceuticals Inc., USA is a fast growing and robust US generics business, with plans to move into the innovative market as well. The USA subsidiary also markets APIs to regulated and semi-regulated countries.
Glenmark Pharmaceuticals Ltd. employs over 16,000 people in more than 60 countries, including twelve manufacturing facilities, five R&D centers, and front-ends in the US, EU, India, and Brazil.
Currently, Glenmark is in a phase of immense growth both in the U.S. and abroad, and is well-positioned to successfully emerge as a leading integrated research–based pharmaceutical company.
Position Overview
As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and restore processes, tape handling, inventory management, and maintaining service ticket records. Additionally, you’ll monitor and maintain infrastructure software platforms, manage user/password compliance for manufacturing/laboratory system, and oversee the company’s IT network, servers, and security systems. Your responsibilities extend to investigating network issues, collecting usage statistics, recommending system improvements, and performing routine configuration and installation of IT solutions. Collaborating with relevant teams to address incidents and create viable workarounds is also part of your service delivery responsibilities.
Job Responsibilities
- Provide day-to-day operational support for existing infrastructure services and desktop support including tasks such as backup and restore, tape handling, inventory management, and maintaining service ticket records.
- Provide first-level technical support for hardware, software, network, and server-related issues. Install, configure, maintain, and troubleshoot desktops, laptops, printers, and other IT equipment.
- Administer and monitor LAN/WAN, Wi-Fi networks, VPN connectivity, routers, switches, and firewalls. Install, configure, maintain, and monitor Windows and/or Linux servers.
- Manage Active Directory, Group Policy, DNS, DHCP, file sharing, and user authentication services.
- Create, modify, and manage user accounts, passwords, access permissions, and email accounts.
- Monitor server performance, storage capacity, and system availability, and perform routine maintenance.
- Install operating system updates, security patches, firmware updates, and antivirus solutions on endpoints and servers.
- Perform server backups, data restoration, and support disaster recovery and business continuity processes.
- Monitor network performance, identify bottlenecks, and resolve connectivity issues.
- Maintain IT inventory, software licenses, asset records, and technical documentation.
- Respond to help desk tickets and resolve issues within agreed service levels.
- Coordinate with vendors for hardware repairs, server maintenance, and software licensing.
- Implement and maintain cybersecurity controls, including endpoint protection, access control, and security monitoring.
- Assist with virtualization platforms (VMware, Hyper-V, or similar) and cloud services such as Microsoft 365 and Azure/AWS, where applicable.
- Provide user training and guidance on IT systems, security awareness, and organizational IT policies.
- User Account Management and Backup and Restoration
Knowledge, Skills & Abilities
Education & Experience
- Bachelor’s degree in an Information Technology-related field (minimum four years of study). (Required)
- Relevant certifications would be advantageous.
- 3+ years of experience in IT HelpDesk.
Knowledge and Skills
- Minimum of three years’ experience in managing server infrastructures and data center operations.
- Proficient with Windows servers.
- Skilled in system and network configuration, systems installation, and upgrades.
- Familiar with LAN/WAN networking.
- Experienced in SAN and database administration.
- Proficient in IT helpdesk operations and technical support.
- Capable of managing and supporting equipment validation/qualification (CSV).
- Ability to manage complex projects.
- Competence in overseeing a small data center.
- Strong communication skills.
- Adherence to project timelines and completion targets.
- CompTIA A+ (Preferred)
- CompTIA Network+ (Preferred)