Technical Support Agent
Dallas, TX · On-site
Cirrus Systems is actively looking to build a world-class support team. The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers ...
25 Cirrus Systems Jobs Hiring Near You
Technical Support Agent
Dallas, TX · On-site
Cirrus Systems is actively looking to build a world-class support team. The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers ...
Growth Marketing Specialist
Boston, MA · On-site
$60K - $70K/yr
About Us Cirrus Systems is a digital signage technology company building the operating system for on-premise marketing. Our cellular-connected Outdoor LED displays are linked through a cloud-native ...
Growth Marketing Specialist
Boston, MA · On-site
$60K - $70K/yr
About Us Cirrus Systems is a digital signage technology company building the operating system for on-premise marketing. Our cellular-connected Outdoor LED displays are linked through a cloud-native ...
Account Executive, SMB
Dallas, TX · On-site
$65K - $70K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage ... company's CRM system, Hubspot. You will drive sales opportunities mostly through weekly cold ...
Quick apply
Account Executive, SMB
Dallas, TX · On-site
$65K - $70K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage ... company's CRM system, Hubspot. You will drive sales opportunities mostly through weekly cold ...
Account Executive, SMB
Dallas, TX · On-site
$65K - $70K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage ... company's CRM system, Hubspot. You will drive sales opportunities mostly through weekly cold ...
Account Executive, SMB
Dallas, TX · On-site
$65K - $70K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage ... company's CRM system, Hubspot. You will drive sales opportunities mostly through weekly cold ...
Manufacturing Technician
Portsmouth, NH · On-site
$20/hr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick and mortar business ...
Quick apply
Manufacturing Technician
Portsmouth, NH · On-site
$20/hr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick and mortar business ...
Channel Account Executive
Dallas, TX · On-site
About Us Cirrus is a technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business to ...
Quick apply
Channel Account Executive
Dallas, TX · On-site
About Us Cirrus is a technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business to ...
Sales Development Representative - Dallas, TX
Dallas, TX · On-site
$45K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Quick apply
Sales Development Representative - Dallas, TX
Dallas, TX · On-site
$45K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Manufacturing Technician
Portsmouth, NH · On-site
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick and mortar business ...
Manufacturing Technician
Portsmouth, NH · On-site
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick and mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Quick apply
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Channel Account Executive
Dallas, TX · On-site
About Us Cirrus is a technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business to ...
Channel Account Executive
Dallas, TX · On-site
About Us Cirrus is a technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business to ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Sales Development Representative - Dallas, TX
Dallas, TX · On-site
$45K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Sales Development Representative - Dallas, TX
Dallas, TX · On-site
$45K/yr
About Us Cirrus is a HaaS technology enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Quick apply
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Quick apply
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Technical Support Agent
Dallas, TX · On-site
The Role Cirrus is actively looking to build a world-class support team - come be part of the journey! If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player ...
Technical Support Agent
Dallas, TX · On-site
The Role Cirrus is actively looking to build a world-class support team - come be part of the journey! If you are self-motivated, a problem solver can stay ahead of deadlines, and be a team player ...
Senior GTM Recruiter
Dallas, TX · On-site
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Senior GTM Recruiter
Dallas, TX · On-site
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Cirrus sells LED digital displays and a cloud-based content platform to sign shops at wholesale pricing. Sign shops are independent businesses that fabricate, install, and service signage for end ...
Cirrus sells LED digital displays and a cloud-based content platform to sign shops at wholesale pricing. Sign shops are independent businesses that fabricate, install, and service signage for end ...
Senior GTM Recruiter
Dallas, TX · On-site
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
Quick apply
Senior GTM Recruiter
Dallas, TX · On-site
About Us Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on-premise marketing platform to empower every brick-and-mortar business ...
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Job description
Job Summary:
Cirrus Systems is actively looking to build a world-class support team. The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless product experience.
Responsibilities:
• Receive, assign, and manage support requests via phone or email
• Talk with customers to resolve issues through a series of actions
• Follow support processes to identify and resolve level 1 support issues
• Follow the escalation process to push complex issues to level 2 support
• Accurately process and record call transactions using support ticketing software
• Track tickets through the support process until completion, including appropriate follow-up
• Create orders for replacement parts and track returns to ensure that parts are returned per warranty guidelines
• Align performance to assigned KPI goals individually and for your team
• Perform additional duties as assigned
Qualifications:
Required:
• Strong organizational skills, problem-solving, and attention to detail
• Exceptional phone etiquette
• The ability to manage multiple priorities and be comfortable working under pressure
• Self-motivated and able to work in a team environment
• Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions
• A basic knowledge of software and hardware for personal computers and smartphones
• A technical mindset with a passion to learn about and understand our product
• Excellent written and verbal communication skills to deal effectively with internal and external contacts
• Knowledge of customer service principles and practices
• Ability to learn new skills, software, hardware, and repair processes
• Innovative thinker who is positive, proactive, and readily embraces change
• High school diploma or equivalent required
• Must be able to sit for long periods of time
• Position requires use of headset/microphone
• Ability to lift, carry, and move up to 50 lbs
Preferred:
• Customer Service/Support, Communications, or electronics field a plus
Company:
Cirrus Systems is a manufacturer of patented outdoor LED displays and horticultural lighting systems for optimizing on-site marketing. Founded in 2010, the company is headquartered in Saco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Cirrus Systems is actively looking to build a world-class support team. The Technical Support Agent is responsible for providing fast, effective, and professional support to customers and installers of Cirrus products via phone and email, facilitating a frictionless product experience.
Responsibilities:
• Receive, assign, and manage support requests via phone or email
• Talk with customers to resolve issues through a series of actions
• Follow support processes to identify and resolve level 1 support issues
• Follow the escalation process to push complex issues to level 2 support
• Accurately process and record call transactions using support ticketing software
• Track tickets through the support process until completion, including appropriate follow-up
• Create orders for replacement parts and track returns to ensure that parts are returned per warranty guidelines
• Align performance to assigned KPI goals individually and for your team
• Perform additional duties as assigned
Qualifications:
Required:
• Strong organizational skills, problem-solving, and attention to detail
• Exceptional phone etiquette
• The ability to manage multiple priorities and be comfortable working under pressure
• Self-motivated and able to work in a team environment
• Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions
• A basic knowledge of software and hardware for personal computers and smartphones
• A technical mindset with a passion to learn about and understand our product
• Excellent written and verbal communication skills to deal effectively with internal and external contacts
• Knowledge of customer service principles and practices
• Ability to learn new skills, software, hardware, and repair processes
• Innovative thinker who is positive, proactive, and readily embraces change
• High school diploma or equivalent required
• Must be able to sit for long periods of time
• Position requires use of headset/microphone
• Ability to lift, carry, and move up to 50 lbs
Preferred:
• Customer Service/Support, Communications, or electronics field a plus
Company:
Cirrus Systems is a manufacturer of patented outdoor LED displays and horticultural lighting systems for optimizing on-site marketing. Founded in 2010, the company is headquartered in Saco, USA, with a team of 51-200 employees. The company is currently Growth Stage.