About Us
At ChiroGuys Chiropractic, we’re a dynamic, multidisciplinary wellness clinic offering chiropractic care, physical therapy, medical injections, assisted stretching, and massage therapy. With three dedicated doctors and a skilled clinical assistant, we’re committed to delivering integrated, results-driven care to our patients. Our collaborative environment blends advanced techniques with personalized attention to help patients achieve long-term health goals.
Position Overview
We are seeking a highly organized, personable, and motivated Front Desk Coordinator to join our growing team. This is a patient-facing leadership role where you'll be the first and last point of contact for our patients and a key driver of practice flow, communication, and retention.
The ideal candidate is bilingual (spanish/english), confident, professional, and thrives in a fast-paced clinical setting.
Key Responsibilities
- Greet patients warmly and manage check-in/check-out processes
- Coordinate patient scheduling and follow-up appointments for multiple providers
- Present care plans and explain services with clarity and confidence
- Handle payments, insurance verifications, and patient account management
- Drive patient retention and reactivation through excellent service and follow-up
- Collaborate closely with providers and assistants to optimize clinic flow
- Support internal marketing efforts and assist with social media content as needed
- Ensure the front office runs smoothly, with a proactive eye for improvements
What We’re Looking For
- Strong interpersonal and communication skills — you're comfortable speaking with patients about care plans and recommending services
- Sales-minded — you’re confident guiding patients toward appropriate treatment plans and converting inquiries into appointments
- Highly organized — able to juggle schedules, patient needs, and office operations with poise
- Healthcare-savvy — prior experience in chiropractic, physical therapy, or a multi-service clinic is a big plus, but not required
- Tech-friendly
- A team player who can manage both front-desk duties and office administration with professionalism
Preferred Qualifications
- Front desk or office experience, ideally in a healthcare setting (willing to train if not)
- Bilingual (Spanish/English)
Benefits
- Competitive hourly pay with potential bonuses
- Complimentary chiropractic and wellness services
- Supportive and growth-focused work environment
- Paid time off and flexible scheduling opportunities
Company Description
ChiroGuys Chiropractic is a modern, tech-driven wellness clinic in Richmond, VA, blending 40+ years of orthopedic and chiropractic expertise with a personalized, patient-centered approach. Our mission is to uncover the root cause of pain, restore movement, and empower every patient to live an active, pain-free life. We value teamwork, innovation, and continuous learning in a supportive, family-like environment.