Chilson Recreation Center

Chilson Recreation Center Front Desk Staff

Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. This job requires a flexible schedule including the ability to work nights, weekends and holidays.

The hiring range for this position is $15.16 - $18.51 per hour, depending on qualifications and experience.

Position will remain open until filled.

This is a part-time non-benefitted position working less than 20 hours per week.

Essential Functions:

• Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers as needed. Primary workstations include check-in desk and front desk.
• Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession and merchandise sales.
• Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions and passes, activity registrations, facility reservations, merchandise and concessions.
• Prepares shift deposits and drawers at beginning/end of shift.
• Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available.
• Provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use.
• Provides clerical support by assisting with maintenance of various records and sorting/filing needs.
• Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public.

Other Job Functions:

• Performs other duties as assigned.

Qualifications:

Experience:

• Some previous work experience performing similar customer service, receptionist and cashier duties including high degree of public contact and customer relations in a fast-paced environment required.

Preferred Experience:

• Experience in recreation center setting.
• Computer experience using MS Word and MS Excel.
• Some training in customer service.

Certifications:

• Current CPR certification required or must be obtained within 60 days of hire.

Knowledge, Skills & Abilities:

• Must possess proven excellent customer service skills.
• Communicate effectively.
• Demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests.
• Follow written and verbal direction.
• Complete fee transactions quickly and accurately and prepare daily cash report using math principals.
• Proficient computer and cash register skills.

Physical Demands & Working Conditions:

• Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.
• Frequently works with light objects and light hand tools.
• Frequent exposure to routine office noise and equipment.
• Occasional exposure to hazards that are predictable or well protected against.

Loveland, Colorado has EVERYTHING YOU LOVE!

A vibrant community, surrounded by natural beauty, where you belong!

Non Benefit Eligible Benefits Package Includes:

• Retirement – 457 employee funded plan
• Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.