What is it like to work at Chicago Transit Authority?
The Chicago Transit Authority (CTA) operates with a customer-centric culture, prioritizing the safety and satisfaction of its passengers while striving to provide efficient and reliable public transportation services. As a public transportation agency, the CTA employs a diverse team of professionals, including bus and train operators, maintenance personnel, customer service representatives, and administrative staff, working together to maintain and improve the city's transportation infrastructure. Working at the CTA may appeal to individuals who are passionate about public service, enjoy working in a fast-paced environment, and are committed to contributing to the well-being of the Chicago community.
What makes Chicago Transit Authority an attractive place to work?
The Chicago Transit Authority (CTA) is a leading public transportation agency in the United States, responsible for providing safe and efficient services to millions of passengers in the Chicago area. As an employer, the CTA offers a stable work environment with opportunities for professional growth and development, as well as a collaborative team-oriented culture that values innovation and customer service. Joining the CTA provides a chance to contribute to the improvement of public transportation and make a positive impact on the community, with opportunities for advancement and career development in a dynamic and ever-changing industry.
Do workers at the Chicago Transit Authority get paid breaks?
Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Does the Chicago Transit Authority pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.
At the Chicago Transit Authority, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from the Chicago Transit Authority affordable enough for their workers?
Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at the Chicago Transit Authority?
Some people get paid time off from work.
44% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
- 50% of people with changing schedules find out their shifts one week or less ahead of time.
- 6% of people with changing schedules find out their shifts two weeks ahead of time.
- 11% of people with changing schedules find out their shifts three weeks ahead of time.
- 33% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers at the Chicago Transit Authority worry about hours?
Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do the Chicago Transit Authority workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it for the Chicago Transit Authority workers to change shifts?
Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to get time off at the Chicago Transit Authority?
Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.
Do the Chicago Transit Authority managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do jobs at the Chicago Transit Authority spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to take sick days at the Chicago Transit Authority?
Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at the Chicago Transit Authority good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at the Chicago Transit Authority feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at the Chicago Transit Authority get to take their breaks without interruption?
Most people get breaks without interruption.
97% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at the Chicago Transit Authority?
Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at the Chicago Transit Authority enjoy their jobs?
Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at the Chicago Transit Authority recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at the Chicago Transit Authority?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at the Chicago Transit Authority?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people think the Chicago Transit Authority’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how the Chicago Transit Authority is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.
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