Chasepro

Job: Resident Engineer (Engineering Project Specialist) / Resident Network Engineer – Juniper/Mist (Enterprise Networking)

Location: Virginia Beach, VA (Remote)

Duration: 12 Months

Pay Rate: $40 –$60/hr on W2

Top Skills

Must-Haves

1. Strong Juniper Mist Experience

• Hands-on operational experience with Mist
• Ability to independently troubleshoot and support production environments
• Experience interpreting Mist and Marvis data

1. Marvis AI Expertise

• Required
• Ability to analyze AI-generated insights and determine next steps
• Understand network alerts, faults, and recommendations

1. Juniper EX Switching

• Experience with EX switches
• CLI troubleshooting skills
• Ability to perform deeper technical analysis when needed

1. Operations & Troubleshooting Background

• Production support experience
• Root cause analysis
• Wireless troubleshooting
• Customer-facing problem resolution

1. Wireless Networking Expertise

• Mist APs
• SSIDs
• Wireless performance troubleshooting
• Enterprise network operations

1. Customer-Facing Communication

• Ability to educate customers
• Work directly with operations teams
• Handle troubleshooting discussions confidently

Nice-to-Haves

• Juniper certifications
• Data center networking experience
• Design and deployment experience
• Experience supporting healthcare environments
• Experience supporting banking/financial institutions
• Experience with Apstra (particularly valuable for the Virginia role)
• Resident Engineer background
• JTAC/TAC interaction experience

Core Technologies

• Juniper Mist
• Marvis AI
• Juniper EX Switches
• Wireless Access Points (APs)
• Enterprise Wi-Fi Networks

Additional Technologies

• Apstra (preferred for Virginia role)
• Networking CLI
• Syslog analysis
• Network monitoring and troubleshooting tools

The manager is specifically looking for a Mist Operations Guru who can:

• Act as the primary Mist expert onsite
• Troubleshoot issues without immediately escalating to JTAC
• Interpret Marvis recommendations and alerts
• Resolve the majority of operational issues independently
• Work directly with customers and internal teams
• Think critically and troubleshoot in real-world environments

What They Are NOT Looking For

Candidates who have:

• Mostly deployment experience
• Primarily design experience
• Strong certifications but little production support experience
• Mist exposure as only a small percentage of their job

The manager repeatedly emphasized that: Operational experience is more important than certifications.

A candidate with 2 years of full-time Mist operations experience would be preferred over someone with many years of networking experience but limited Mist exposure.

Role Overview

This position is an on-site Resident Engineer responsible for providing both reactive and proactive technical support for enterprise networking environments. The role focuses on supporting customer infrastructure built primarily on Juniper and Mist technologies. The engineer ensures network stability, supports deployments and upgrades, resolves technical issues, and helps improve overall network performance and reliability.

The role combines network operations, design validation, troubleshooting, automation, and customer interaction. It is heavily customer-facing and requires close coordination with both customer teams and vendor engineering support.

Key Responsibilities

• Gather and analyze customer network requirements through workshops and discussions
• Support design validation, testing, and deployment of new network features and configurations
• Troubleshoot network and device issues in production and pre-production environments
• Open, track, and resolve cases with JTAC and vendor support teams
• Manage patches, upgrades, and software fixes in lab and live environments
• Coordinate Return Material Authorizations (RMA) and follow through until resolution
• Provide regular written and verbal updates on network status and incidents
• Conduct technical workshops with customer teams to explain issues, solutions, and best practices
• Train customer engineers on configuration and operation of Juniper/Mist products
• Support network operations procedures and assist in defining best practices
• Assist in implementation, migration, and upgrade planning activities
• Collaborate with other resident engineers to share knowledge and reduce operational risk
• Support ongoing network health assessment and optimization activities

Technical Skills Required

Networking

• Strong experience with Juniper routing and switching platforms (QFX, EX, PTX)
• Hands-on experience with JUNOS CLI
• Solid understanding of BGP (iBGP and eBGP) and OSPF
• Experience with EVPN/VXLAN in enterprise or data center environments

Wireless and Campus Networking

• Experience with Juniper Mist AI
• Knowledge of Mist Wireless Assurance and Marvis AI
• Experience with campus fabric designs using Mist

Automation and Tools

• Python scripting for network automation
• Experience with Ansible, YAML, and JSON templates
• Juniper PyEZ
• Working knowledge of Mist API and web-based management

Additional Tools

• Exposure to Juniper Apstra for data center automation is a plus

Experience Requirements

• Minimum 5 years of experience in large-scale enterprise or data center networking
• Strong background in network design, implementation, and operations
• Experience supporting production networks and handling critical incidents
• Exposure to major network upgrades, migrations, and maintenance windows
• Strong troubleshooting and analytical skills in complex network environments
• Customer-facing experience with the ability to communicate technical issues clearly to different levels of stakeholders

Certifications (Preferred)

• JNCIS MistAI / Wireless
• JNCIP MistAI

Certifications should be supported by hands-on experience with Mist access points, Marvis AI, and real-world deployment and troubleshooting.

Summary

This role is a senior-level customer-facing network engineering position focused on Juniper and Mist environments. It requires strong operational experience in enterprise networking, along with the ability to troubleshoot complex issues, support deployments, and work closely with both customer teams and vendor engineering support.