Chapter Renovation

Construction Project Manager

Location: New York City (on-site)

Experience Required: 5+ years construction management (NYC preferred)

Project Type: High-End Residential Renovations

About Chapter

Chapter is a design-build company specializing in high-end residential renovations across New York City, Miami, New Jersey, Westchester, and Connecticut.

We bring architecture, design, construction, and project management together under one integrated team to create a more seamless renovation experience for homeowners.

Our focus is not simply building beautiful spaces. It's delivering projects through structure, communication, accountability, and execution.

The Role

We are hiring a Construction Project Manager to lead renovation projects from pre-construction through final closeout. This is a true ownership role. You will be responsible for driving project outcomes across schedule, budget, quality, and client experience while coordinating homeowners, subcontractors, vendors, designers, and internal teams.

What You'll Own

• Full lifecycle management of residential renovation projects from pre-construction through closeout
• Budget development, estimating, material takeoffs, and cost management
• Project scheduling and day-to-day field coordination
• Management of RFIs, submittals, change orders, permits, and project documentation
• Subcontractor coordination, performance management, and accountability
• Vendor management, procurement support, pricing review, and material tracking
• Sample coordination, approvals, and project logistics
• Weekly project meetings, progress reporting, and stakeholder communication
• Site visits, quality control, punch lists, and project closeout

High-Touch Client Service

A significant part of this role is managing homeowner relationships.

You will be expected to build trust, communicate proactively, manage expectations, navigate difficult conversations, and deliver a polished client experience throughout the renovation process.

Success in this role requires both strong construction management skills and strong client management skills.

What Matters

• You can take ownership and drive projects forward without constant supervision
• You communicate clearly with clients, subcontractors, vendors, and internal teams
• You remain organized under pressure and maintain control of details
• You know how to solve problems and keep projects moving when conditions change
• You understand the realities of NYC construction, permitting, logistics, scheduling, and occupied residences
• You are comfortable moving between field operations and office responsibilities
• You are confident managing homeowner expectations throughout a complex renovation project
• You take responsibility for outcomes, not just tasks

Qualifications

• 5+ years of construction project management experience
• NYC construction experience strongly preferred
• Experience managing residential renovation projects
• Background in Construction Management, Architecture, Engineering, or a related field
• Experience managing budgets, schedules, subcontractors, and project documentation
• Strong understanding of construction sequencing and field operations
• Proficiency in Microsoft Office
• Proficiency in AutoCAD and Revit preferred
• Strong written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Experience in client-facing environments with a strong emphasis on customer service and relationship management

Technology & AI

• Comfortable using AI tools (ChatGPT, Claude, Copilot, or equivalent) as a real part of daily work — not occasionally, and not as a novelty
• Curious and open-minded approach to emerging technology; sees AI as a multiplier rather than a threat
• Strong software proficiency and general computer literacy; picks up new platforms quickly without hand-holding
• Organized in digital environments — files, communications, and workflows managed clearly and consistently

Why Join Chapter

• Work on high-end residential projects throughout the NYC market
• High level of ownership and autonomy
• Direct exposure to leadership and decision-making
• Opportunity to grow within a rapidly scaling design-build company
• Collaborative environment focused on execution, accountability, and continuous improvement

Important

This is not a project coordinator role.

You are responsible for outcomes: schedule, budget, quality, and client experience.

If you enjoy ownership, accountability, problem-solving, and building exceptional projects, we'd love to hear from you.

Compensation

• Base Salary: $85,000–$125,000 annually, depending on experience
• Performance-based bonus opportunities
• Commuter benefits
• Career growth opportunities within a growing organization

Benefits

• 15 days PTO annually, increasing with tenure
• 5 paid sick days annually
• 11 paid company holidays
• Medical, dental, and vision insurance
• Chapter pays 75% of employee health insurance premiums
• 401(k) retirement plan

https://www.hellochapter.com/