Champion Records Service

Order Entry / Research Specialist

Champion Records Service – Houston, TX (In Office)

$20–$23/hour | Full-Time | Monday–Friday

Join a Company That Supports the Legal Industry

Champion Records Service is a leading third-party records retrieval company serving law firms, insurance carriers, and corporate legal departments throughout the United States. We specialize in obtaining medical, billing, employment, business, and other records through subpoenas and authorizations.

We are seeking a highly organized, detail-oriented Order Entry / Research Specialist to join our operations team. This position is ideal for someone who enjoys research, problem solving, and working in a fast-paced production environment where accuracy matters.

What You'll Do

• Review subpoenas, authorizations, and client instructions.
• Enter new orders accurately into our case management system.
• Research healthcare providers, employers, businesses, and custodians of records.
• Verify provider addresses, medical records departments, fax numbers, and contact information.
• Determine the appropriate record types requested (medical, billing, radiology, employment, pharmacy, etc.).
• Prepare cases for production according to company procedures.
• Document detailed notes and maintain accurate case histories.
• Collaborate with Case Managers, Call Team, Production, and Quality Control.
• Maintain daily production and accuracy goals.
• Follow established Standard Operating Procedures (SOPs).

We're Looking For Someone Who Is

• Extremely detail-oriented
• Organized and process-driven
• Comfortable with heavy data entry
• Strong at internet research and critical thinking
• Able to prioritize multiple deadlines
• Dependable with excellent attendance
• Professional when communicating with medical providers and legal professionals
• A team player willing to learn and assist others

Qualifications

Required

• High school diploma or GED
• Minimum 2 years legal support, or record retrieval experience
• Excellent typing and computer skills
• Microsoft Office proficiency
• Strong written and verbal communication
• Ability to maintain confidentiality (HIPAA awareness preferred)

Preferred

• Medical records retrieval experience
• Litigation support experience
• Subpoena processing experience
• Medical terminology knowledge
• Experience with legal or case management software – MR8

What Success Looks Like

Successful team members consistently demonstrate:

• Exceptional accuracy
• Strong production output
• Excellent organization
• Ability to learn new processes quickly
• Accountability and ownership
• Positive attitude under pressure
• Continuous improvement mindset

Why Champion Records Service?

• Stable, growing company
• Monday–Friday schedule
• No nights or weekends
• Team-oriented environment
• Opportunity for advancement
• Hands-on training
• Meaningful work supporting attorneys and litigation professionals nationwide

Ideal Backgrounds

Candidates from these industries tend to excel:

• Medical Records
• Health Information Management
• Legal Assistant
• Litigation Support
• Records Retrieval
• Data Entry / Administrative Support

Compensation

• $20–$23 per hour (based on experience)
• Full-Time
• Opportunity for advancement based on performance