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Certus Pest
Certus Pest

60 Certus Jobs Hiring Near You

Certus Pest Inc.

Branch Manager

Chandler, AZ · On-site

$100K - $105K/yr

Description Branch Manager - Pest Control Purpose Create and lead a highly effective team to achieve branch goals in sales, service, customer satisfaction, and cost control. The Area/Branch Manager ...

Certus Pest Inc

Branch Manager

Chandler, AZ · On-site

$100K - $105K/yr

Branch Manager - Pest Control Purpose Create and lead a highly effective team to achieve branch goals in sales, service, customer satisfaction, and cost control. The Area/Branch Manager ensures ...

Certus Pest Inc.

Manager, Operations

Chandler, AZ · On-site

Description Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality pest control solutions, meet production goals, and provide exceptional customer experiences.

Certus Pest Inc

Manager, Operations

Chandler, AZ · On-site

Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality pest control solutions, meet production goals, and provide exceptional customer experiences. This role ...

Certus Pest Inc

Manager, Operations

Seattle, WA · On-site

$90K/yr

Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality pest control solutions, meet production goals, and provide exceptional customer experiences. This role ...

Certus Pest Inc

Technician I, Lawn

West Palm Beach, FL · On-site

$18 - $21/hr

Apply fertilizers, herbicides, and pest control products safely and effectively * Communicate with customers to explain services and provide recommendations * Monitor treatment results and ensure ...

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Branch Manager

Certus Pest Inc.

Chandler, AZ • On-site

$100K - $105K/yr

Full-time

Posted 10 days ago

Job description

Description

Branch Manager - Pest Control


Purpose

Create and lead a highly effective team to achieve branch goals in sales, service, customer satisfaction, and cost control. The Area/Branch Manager ensures operational excellence by recruiting, developing, and motivating branch employees, executing strategic plans, and delivering exceptional customer experiences.

Key Contributions

  • Lead and develop branch teams to achieve sales, service, and customer retention objectives.
  • Drive branch sales performance through strategic planning, coaching, and execution.
  • Oversee recruiting, hiring, onboarding, and ongoing training for all branch employees.
  • Manage branch financial performance, including P&L, production targets, and inventory control.
  • Provide field leadership to ensure service quality, safety, and regulatory compliance.
  • Resolve escalated customer issues and ensure timely, effective resolution.
  • Partner with HR on employee relations, performance management, and attendance.
  • Ensure branch assets-including fleet, equipment, and tools-are safe, compliant, and operational.
  • Oversee payroll accuracy, expense management, and adherence to pricing and sales policies.
  • Ensure full compliance with state, federal, and company policies and procedures.
  • Coach and develop direct reports to build a strong succession pipeline.

Success Metrics

  • Consistently Meet weekly and monthly sales, route completion, and customer retention targets.
  • Resolve =95% of customer complaints and service issues within 48 hours.
  • Maintain =98% accuracy across all management workflows, documentation, accountability, and compliance reporting.
  • Maintain =97% first-time service resolution, =2% repeat services, zero repeat quality escalations, and =98% fleet and inventory readiness.
  • Achieve 96% safety rating score.

Growth Impact

  • Accelerates revenue capture by driving sales and reducing service gaps.
  • Protects compliance through accurate documentation, background checks, and adherence to hiring and safety standards.
  • Drives scalability by building efficient, repeatable processes for high-volume, field-based operations.
  • Strengthens culture and retention by ensuring hiring quality, responsiveness, and positive team engagement.

Capabilities & Strengths

  • Collaboration & Communication: Builds trust with team members and customers through clear, effective communication and partnership.
  • Problem-Solving & Decision-Making: Demonstrates sound judgment in resolving customer and operational issues, and adapts to changing priorities.
  • Leadership & Cultural Alignment: Provides in-the-field leadership, models company values, and fosters a culture of safety, compliance, and excellence.


Requirements

Required Qualifications

  • High School diploma or equivalent with 5 years of proven driving experience.
  • Minimum of 5 years' experience in service industry and/or sales management, P&L Management.
  • Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Preferred Qualifications

  • General Household Pest and Rodent Control License or Pest Control Operator Certification.
  • Experience in multi-state, high-growth, or field-based environments.
  • Advanced knowledge of pest control industry practices, safety, and compliance.

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