Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online ...
31 Century Bank Jobs Hiring Near You
Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online ...
Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online ...
Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online ...
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Teller I
Grand Bay, AL · On-site
$14.25 - $17.75/hr
Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial ...
Teller I
Grand Bay, AL · On-site
$14.25 - $17.75/hr
Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial ...
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Teller I
Mobile, AL · On-site
$13.25 - $16.50/hr
Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial ...
Teller I
Mobile, AL · On-site
$13.25 - $16.50/hr
Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial ...
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
New
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Represent/assist the SVP of Business Banking and senior staff with various administrative duties such as managing calendars, arranging meetings, tours, and travel. Office Operations/Management
Represent/assist the SVP of Business Banking and senior staff with various administrative duties such as managing calendars, arranging meetings, tours, and travel. Office Operations/Management
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Job description
Job Title
Staring Rate: $24.50
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
This is a hybrid role, however onsite training is required in Wakefield. Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner. Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accounts. Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on an as needed basis.
Responsibilities include, but are not limited to the following:
- Provide a high level of customer service to all Online Banking end users
- Handle all online banking call volume for the Customer Service Center
- Use strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner
- Serve as a service liaison between Eastern Bank Online customers and all third-party service providers
- Process new online account set-ups and performs on-going maintenance to existing online accounts
- May be required to assist other areas of the call center on an as needed basis
Education and Experience
- Associate's Degree or related knowledge/skills base gained through experience required
- Minimum of 3 years customer service experience in a fast-paced environment
- Ability to articulate solutions in a demanding environment
- Previous Retail Banking experience preferred
- Call Center Experience or a high-volume phone environment required
- Must have a strong understanding of Online Banking services
- Ability to troubleshoot technology issues and come to a solution
Skills/Knowledge
- Computer proficiency, including web navigation and keyboarding skills a must
- Excellent oral and written communication skills
- Superior customer service skills required
- Proficient with Internet terminologies and navigation
- Ability to learn new concepts quickly and easily in a fast-growing environment
Previous success hiring people with similar job titles to these:
- Customer Service Representative
- Inbound Call Representative
- Call Center Representative
- Customer Care Center Specialist