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Carmel Management

16 jobs near Columbus, OH

Carmel Management LLC

Cook

Charlotte, NC

$13.25 - $17.50/hr

Work independently as needed, demonstrating strong time management and self-direction * Ensure proper food preparation, cleaning, labeling, storage, and rotation in compliance with food safety ...

Carmel Management LLC

Breakfast Attendant

Melbourne, FL · On-site

$12 - $14.50/hr

Everyone enjoys treats: vacationing families, road-weary travelers, and guests seeking a good value. And, you understand the importance of helping guests feel cared for and welcome. You also ...

Carmel Management LLC

Breakfast Attendant

Charlotte, NC · On-site

$10/hr

Benefits: * Opportunity for advancement The Bistro Server (AM Shift) is responsible for providing friendly, efficient, and professional food and beverage service to hotel guests during breakfast ...

Carmel Management LLC

Cook

Charlotte, NC · On-site

$13.25 - $17.50/hr

Work independently as needed, demonstrating strong time management and self-direction * Ensure proper food preparation, cleaning, labeling, storage, and rotation in compliance with food safety ...

Carmel Management LLC

Breakfast Attendant

Melbourne, FL · On-site

$12 - $14.50/hr

Everyone enjoys treats: vacationing families, road-weary travelers, and guests seeking a good value. And, you understand the importance of helping guests feel cared for and welcome. You also ...

Carmel Management LLC

Breakfast Attendant

Charlotte, NC · On-site

$10/hr

Benefits: * Opportunity for advancement The Bistro Server (AM Shift) is responsible for providing friendly, efficient, and professional food and beverage service to hotel guests during breakfast ...

Carmel Management LLC

Shuttle Driver

Charlotte, NC · On-site

$16/hr

We are seeking a reliable and customer-focused Shuttle Driver to safely transport passengers between CLT Airport and Hotel. The ideal candidate is punctual, courteous, and committed to providing a ...

Carmel Management LLC

Shuttle Driver

Charlotte, NC · On-site

$16/hr

We are seeking a reliable and customer-focused Shuttle Driver to safely transport passengers between CLT Airport and Hotel. The ideal candidate is punctual, courteous, and committed to providing a ...

Guest Service Representative

Carmel Management LLC

Charlotte, NC • On-site

$17 - $18/hr

Full-time

Posted 17 days ago

Job description

Guest Service & Hospitality
  • Greet and assist guests with a warm, professional, and brand-standard Marriott welcome
  • Perform guest check-ins and check-outs efficiently while ensuring accuracy and privacy
  • Handle guest inquiries, requests, and complaints promptly to ensure a positive guest experience
  • Resolve service issues calmly and professionally, escalating when necessary
  • Communicate hotel amenities, policies, loyalty benefits, and local information clearly
  • Deliver personalized service to Marriott Bonvoy members and recognize elite status benefits
Front Desk & Operational Duties
  • Operate the front desk during evening hours, including high-volume check-in periods
  • Balance guest needs with operational efficiency during shift transitions
  • Coordinate with housekeeping, maintenance, and security to address guest needs
  • Monitor room availability, late arrivals, and no-shows
  • Prepare shift reports and communicate important information to night audit staff
  • Maintain a clean, organized, and professional front desk area
FOSSE (Marriott Property Management System)
  • Use FOSSE to check guests in and out accurately
  • Assign and change room types as needed based on availability
  • Post room charges, incidentals, and adjustments correctly
  • Manage reservations, extensions, cancellations, and room moves
  • Review guest profiles and notes to ensure accurate service delivery
  • Handle cash, credit card transactions, and folios according to Marriott standards
Cash Handling & Compliance
  • Process payments, refunds, and authorizations accurately
  • Balance cash drawer and complete end-of-shift paperwork
  • Follow Marriott brand standards, safety procedures, and data privacy guidelines
  • Adhere to PCI compliance and company policies
Evening Shift Responsibilities
  • Manage late check-ins and special guest requests
  • Ensure smooth handoff to night audit team
  • Monitor lobby activity and support guest safety during evening hours
  • Maintain professionalism during peak and overnight transition periods