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Job Summary

We are seeking an experienced Manhattan Active Warehouse Management (MAWM) Techno-Functional Consultant to join our Supply Chain practice. The ideal candidate will possess strong expertise in implementing, configuring, testing, and supporting Manhattan Active WMS solutions while working closely with business stakeholders and technical teams to deliver scalable warehouse management solutions.

This role requires a combination of functional knowledge of warehouse operations and technical expertise to support solution design, integrations, troubleshooting, and production support.

Key Responsibilities

• Analyze business requirements and translate them into scalable Manhattan Active WMS solutions.
• Participate in end-to-end implementation, configuration, customization, testing, deployment, and post-production support of Manhattan Active WMS.
• Configure warehouse processes, including:
  • Inbound & Receiving
  • Putaway
  • Inventory Management
  • Replenishment
  • Picking
  • Packing
  • Shipping
  • Cycle Counting
• Conduct solution design workshops and provide functional and technical recommendations aligned with industry best practices.
• Perform root cause analysis, troubleshoot application issues, and coordinate resolutions with development and integration teams.
• Design, execute, and support System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation.
• Create and maintain functional specifications, technical documentation, process flows, configuration guides, test scripts, and user documentation.
• Develop and execute API validation using Postman and support system integrations.
• Write and optimize SQL queries for troubleshooting, data validation, and reporting.
• Collaborate with onsite, offshore, client, and third-party vendor teams throughout the project lifecycle.
• Provide production support, monitor system performance, and recommend continuous process improvements.
• Communicate project status, risks, dependencies, and mitigation plans to project stakeholders.

Required Qualifications

• Bachelor''s degree in Computer Science, Information Technology, Engineering, Supply Chain, or a related field.
• 7–15 years of experience implementing and supporting Manhattan Active Warehouse Management (MAWM).
• Strong techno-functional expertise in Manhattan Active WMS architecture, configuration, and business processes.
• Experience participating in at least one full lifecycle Manhattan Active WMS implementation.
• Strong understanding of warehouse operations, inventory management, and supply chain execution processes.
• Hands-on experience with application configuration, production support, and issue resolution.
• Experience using API testing tools such as Postman for integration validation.
• Strong SQL skills with Oracle, MySQL, SQL Server, or other relational databases.
• Excellent analytical, debugging, troubleshooting, and problem-solving skills.
• Strong communication, presentation, and stakeholder management skills.
• Experience working with cross-functional, global, and multi-vendor project teams.

Preferred Qualifications

• Experience integrating Manhattan Active WMS with ERP, OMS, TMS, WCS, automation systems, or third-party logistics platforms.
• Experience with Manhattan ProActive and related Manhattan Supply Chain solutions.
• Knowledge of REST APIs, JSON, XML, and integration frameworks.
• Experience working with RF devices, barcode scanning, warehouse automation, and mobile warehouse technologies.
• Experience in Retail, eCommerce, Distribution, Manufacturing, or 3PL environments.
• Familiarity with Agile, Scrum, or SAFe delivery methodologies.

Preferred Skills

• Strong consulting and client-facing skills.
• Ability to manage multiple priorities in a fast-paced project environment.
• Excellent documentation and presentation abilities.
• Strong collaboration and mentoring skills.
• Ability to identify process improvement opportunities and recommend best-practice warehouse solutions.
• Self-motivated with a focus on delivering high-quality customer outcomes.

Regards,

Himanshu Rawat

himanshu@ carmansg.com