Caring And Secure

Secure Behavioral & Psychiatric Health Transport Officer Full-Time |Tampa Region | In-Person

Caring and Secure is a Florida-based behavioral health transport company seeking experienced Transport Officers to provide safe, dignified, and clinically informed transport for individuals experiencing behavioral and psychiatric health crises. This is not a standard driving role. Our Transport Officers function as front-line healthcare providers - calm, skilled, and trained to support patients through some of the most difficult moments of their lives.

Compensation & Schedule

• Base pay: $17.00/hr
• Standard schedule is 48 hours per week across 2 set days
• Part time schedule is 24 hours per week; 1 set day per week
• The first 40 hours are paid at base rate; the remaining 8 hours are guaranteed overtime at time-and-a-half ($25.50/hr)
• That guaranteed overtime structure brings annualized compensation to approximately $46,000/year
• Additional overtime beyond the 48-hour schedule is available and compensated separately
• Pay is shift-based -- you are compensated for your full time on shift, not per transport

What You'll Do

• Conduct secure behavioral and psychiatric transports safely, professionally, and on schedule
• Provide direct support to patients in crisis, using appropriate de-escalation and crisis intervention techniques
• Coordinate transport schedules and any changes in real time with dispatch and management
• Complete all intake paperwork, client logbook entries, and transport documentation accurately
• Maintain vehicle cleanliness and readiness before and after every transport
• Monitor traffic and route conditions to ensure timely arrivals
• Communicate effectively with patients, family members, receiving facilities, and internal staff
• Report any potentially dangerous or escalating situations immediately per company protocol
• Follow all applicable state and federal regulations, including HIPAA

What We're Looking For

This role is best suited for someone with a background in emergency medical services, behavioral health, or a related clinical field who is comfortable working independently and as part of a team including overnight and 24-hour shifts.

credentials and experience:

• EMT, Paramedic, Mental Health Technician certificate or license (EMT or higher strongly preferred)
• CPI Blue Card or equivalent crisis prevention/intervention training (significant advantage)
• 2 years working with behaviorally complex youth and/or adults
• BLS and CPR certification
• Experience in healthcare, emergency services, or law enforcement

Requirements

• Valid Florida driver's license with clean driving record
• Ability to pass a Level 2 background check and ACHA background screening
• High school diploma or GED
• Must be authorized to work in the United States
• Ability to lift 50 lbs and meet physical demands of the role, including potential physical intervention situations
• Passenger assistance and safety sensitivity awareness
• Wheelchair procurement/transport capability
• Strong judgment, problem-solving ability, and written/verbal communication skills
• Availability for set weekly shifts including potential overnight and 24-hour assignments

You're a Strong Fit If You

• Are genuinely drawn to working in the behavioral health space
• Stay composed under pressure and adapt quickly in dynamic situations
• Can work confidently solo or as part of a team
• Transport long distances and/or over night.
• Take documentation and compliance seriously
• Understand that every transport represents a person in crisis who deserves professionalism and care

CST Care Team provides one on one companion support services for individuals in early recovery across South Florida. Our caregivers work directly with sober clients, providing daily supervision and consistent, dependable presence during a critical stage of their recovery journey. This isn’t passive sitting, it’s active engagement: helping clients stay accountable, supporting daily routines, and being a steady presence during a time when structure and trust matter most.