Carenet Health
Carenet Health

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Carenet Health Jobs Information

Do workers at Carenet Health get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Carenet Health pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

At Carenet Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Carenet Health affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Carenet Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Carenet Health worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Carenet Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Carenet Health workers to change shifts?

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Carenet Health?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Carenet Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Carenet Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Carenet Health?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Carenet Health job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Carenet Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Carenet Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Carenet Health get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

Is it stressful to work at Carenet Health?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Carenet Health enjoy their jobs?

Only some people enjoy their job.
49% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Carenet Health recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Carenet Health?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Carenet Health?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Carenet Health’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Carenet Health is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular cities for Carenet Health jobs?
What are the most popular states for Carenet Health jobs?
What are the most popular job types at Carenet Health?
Infographic showing various job openings at Carenet Health in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 45% Physical, and 55% Remote job distribution.
Bilingual Healthcare Customer Service Rep (Remote) | $ 15.50/hour| Starts 8/13/26

Bilingual Healthcare Customer Service Rep (Remote) | $ 15.50/hour| Starts 8/13/26

Carenet Health

Remote

$15.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Carenet Health rating

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

38th of 72 rated call and contact centers


Job description

Overview
Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
See what makes this opportunity unique - watch a quick overview video. Job Preview Video
Ready to make a difference right from your home office?
At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health.
As a Bilingual Engagement Specialist, you'll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way - you'll be the reason someone gets the care they deserve.
Responsibilities
This role is perfect for you if:
  • You love a fast pace and hitting goals that actually mean something.
  • You're a natural listener who can build trust and stay patient, even when a call gets tough.
  • You're comfortable using technology and multitasking while keeping the conversation human.
  • You take pride in turning "maybe later" into "let's do it today."

Qualifications
We Want You to Be Successful
Here's what helps you thrive in this role:
  • High School Diploma or GED (required and verified during background check)
  • Bilingual - read, write, speak Spanish
  • Strong computer skills - data entry, screen navigation, and solid keyboarding speed
  • Experience using Microsoft Outlook and Word
  • Excellent customer service skills and a friendly, compassionate tone
  • Ability to stick to schedules and daily tasks
  • Great oral and written communication skills
  • Genuine empathy and care for others
  • Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.
Compensation & Benefits
At Carenet Health, we truly value the expertise and dedication of our team members - and we show it through a competitive and supportive package:
Pay: $15.50 per hour
Benefits include:
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (PTO) and paid holidays
  • Flexible spending accounts (FSAs)
  • Employee wellness programs
  • Career development and growth opportunities
Additional Information
  • Completion of assessments may be required before moving forward in the hiring process.
  • Assessments must be completed independently - any unauthorized completion (during or after the process) will result in disqualification or termination.

If you're ready to bring empathy, energy, and genuine care to every call - we'd love to have you on our team.
Join Carenet Health and make every conversation count.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Protect Yourself from Recruitment Scams
At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.
Carenet communicates using our e-mail domain: @carenethealth.com
To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
If you believe you have been a victim of a crime, contact the local authorities or the FBI's Internet Crime Complaint Center at ic3.gov.
For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
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About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

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