CardWorks
CardWorks

34 Cardworks Jobs Hiring Near You

Lead Site Reliability Engineer

Pittsburgh, PA

$55.25 - $73.50/hr

CardWorks Servicing: One partner, total performance * Carson Smithfield: Resolution with respect With nearly 40 years of operating history, our track record is solid: disciplined in downturns and ...

Sr. Analyst Flow Lending

South Jordan, UT

$81.60K - $101.70K/yr

What We Do CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies ...

What We Do CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies ...

What We Do CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies ...

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CardWorks Jobs Information

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    Infographic showing various job openings at Cardworks in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.
    Technical Writer II, Support Operations

    Technical Writer II, Support Operations

    CardWorks

    Lake Mary, FL • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 12 days ago


    CardWorks rating

    9.1

    Company rating: 9.1 out of 10

    Based on 8 frontline employees who took The Breakroom Quiz

    1st of 17 rated payment service providers


    Job description

    Become an everyday champion - and build a career where your impact fuels financial progress.

    What We Do

    CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

    Who We Are

    • Merrick Bank: The bank that builds
    • CardWorks Servicing: One partner, total performance
    • Carson Smithfield: Resolution with respect

    With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

    Our team tackles the industry's most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

    CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

    Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.

    Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

    Capture meeting minutes and document action items

    Support technical writing needs to facilitate daily business activities.

    Develop, document, and update existing policies and procedures to adapt to a growing business.

    Gather, collate, and organize all technical material to build comprehensive reports for various levels of management within the CardWorks organization.

    Provide current documentation, revision histories, and tracking information to support Audit activities

    Support warehousing of all documents, reports, and artifacts

    Ensure highest levels of accuracy, quality and effectiveness while scribing technical documents.

    Create QA checklists / run books for use by technical teams to facilitate improved and accurate job performance

    Provide run decks minutes, action items, deliverables, and artifacts for all projects regardless of lifecycle stage, as needed

    Update templates

    Review documentation and provide editorial feedback to ensure format, style, voice, and clarity guidelines are met

    Work with SMEs to research, gather, and document process and procedures for the Technical Operations group

    Verify accuracy of documentation

    Maintain revision history and document repository

    #INDEG

    Our Employee Value Proposition

    • Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
    • Benefits Package -Medical, Dental, and Vision (plus much more)
    • 401(k) Plan with Company Match
    • Short- & Long-Term Disability
    • Wellness Programs
    • Group Life and AD&D Insurance
    • Paid Vacation, Sick Days and bank Holidays
    • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

    We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

    We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable laws.