Knowledge Coordinator
Raleigh, NC · On-site
You will report to the Performance, Education, and Knowledge (PEAK) team within the global Customer Experience (CX) organization. Key Responsibilities: * Stakeholder Consultation: Work with key ...
43 Capleo Global Jobs Hiring Near You
Knowledge Coordinator
Raleigh, NC · On-site
You will report to the Performance, Education, and Knowledge (PEAK) team within the global Customer Experience (CX) organization. Key Responsibilities: * Stakeholder Consultation: Work with key ...
Insurance Specialist This Insurance Specialist position performs both dental and medical insurance services for the Client. The Insurance Specialist position works in all areas of billing and ...
Insurance Specialist This Insurance Specialist position performs both dental and medical insurance services for the Client. The Insurance Specialist position works in all areas of billing and ...
Patient Service Coordinator
Smyrna, DE · On-site
Patient Service Coordinator Duration: 12 weeks with possibility of extension Location: 100 South Main Street, Smyrna, DE 19977 Shift hours: Start time: 8 am (8 hour shift/40 hours weekly) Note ...
Patient Service Coordinator
Smyrna, DE · On-site
Patient Service Coordinator Duration: 12 weeks with possibility of extension Location: 100 South Main Street, Smyrna, DE 19977 Shift hours: Start time: 8 am (8 hour shift/40 hours weekly) Note ...
Front Desk Coordinator
Redwood City, CA · On-site
$20 - $25.75/hr
Manage access badge creation and maintenance for global offices. Coordinate and monitor lobby security during office hours. Manage shipping and receiving at Redwood Shores headquarters. Manage ...
Front Desk Coordinator
Redwood City, CA · On-site
$20 - $25.75/hr
Manage access badge creation and maintenance for global offices. Coordinate and monitor lobby security during office hours. Manage shipping and receiving at Redwood Shores headquarters. Manage ...
Pharmacist
Elkton, MD · On-site
$56.50 - $67.75/hr
Pharmacist Duration: 13 week with possibility of extension Location: 106 Bow St, Elkton, MD 21921 Shift Times: 8 hour day/eve shift position with every 3rd weekend rotation. They will work rotating ...
Pharmacist
Elkton, MD · On-site
$56.50 - $67.75/hr
Pharmacist Duration: 13 week with possibility of extension Location: 106 Bow St, Elkton, MD 21921 Shift Times: 8 hour day/eve shift position with every 3rd weekend rotation. They will work rotating ...
Telecommunications-Executive Secretary-Administrative Asst Location: Tallahassee, FL (Onsite) Duration: 3 Months (With High Possible Extension) Be knowledgeable about how to maintain accurate records ...
Telecommunications-Executive Secretary-Administrative Asst Location: Tallahassee, FL (Onsite) Duration: 3 Months (With High Possible Extension) Be knowledgeable about how to maintain accurate records ...
Radiology Technician
Jersey City, NJ · On-site
Radiology Technician Location: Jersey City, NJ Duration: 13 weeks Hours per Week: 37.5 7:00am - 2:45pm (7:00 AM - 2:45 PM) Job Responsibilities: * Completing the patients' intake process, taking ...
Radiology Technician
Jersey City, NJ · On-site
Radiology Technician Location: Jersey City, NJ Duration: 13 weeks Hours per Week: 37.5 7:00am - 2:45pm (7:00 AM - 2:45 PM) Job Responsibilities: * Completing the patients' intake process, taking ...
IA-DOM-DoED-PM6-Data Governance Project Manager
Des Moines, IA · On-site
$50.50 - $68.25/hr
Data Governance Project Manager Location: Des Moines, IA (Hybrid- 2 days onsite) Duration: 12 Months The candidate will lead the establishment and implementation of a Customer-wide data governance ...
New
IA-DOM-DoED-PM6-Data Governance Project Manager
Des Moines, IA · On-site
$50.50 - $68.25/hr
Data Governance Project Manager Location: Des Moines, IA (Hybrid- 2 days onsite) Duration: 12 Months The candidate will lead the establishment and implementation of a Customer-wide data governance ...
New
MRI Technologist
Charlotte, NC · On-site
$28 - $38/hr
MRI Technologist Location: Charlotte, NC Shift: 2x12s Sat and Sunday - 8p - 8:30a | 4x9s Mon-Thurs, 9:30pm-7am | 2x12s Sat-Sun 7:30am-7:30p Role Type: Direct Hire Pay Rate: $28-38/hr * Perform ...
MRI Technologist
Charlotte, NC · On-site
$28 - $38/hr
MRI Technologist Location: Charlotte, NC Shift: 2x12s Sat and Sunday - 8p - 8:30a | 4x9s Mon-Thurs, 9:30pm-7am | 2x12s Sat-Sun 7:30am-7:30p Role Type: Direct Hire Pay Rate: $28-38/hr * Perform ...
Cytogenetic Technician Direct Hire Position Join our team in Charlotte, NC, a vibrant city known for its thriving healthcare community, as we seek a dedicated professional for a Direct Hire position.
Cytogenetic Technician Direct Hire Position Join our team in Charlotte, NC, a vibrant city known for its thriving healthcare community, as we seek a dedicated professional for a Direct Hire position.
Physical Therapist
Shelby, NC · On-site
$1.5K - $1.9K/wk
Physical Therapist Evaluates, plans, directs, and administers programs of Physical Therapy. Plans and conducts Physical Therapy programs to restore function, prevent disability, and help patients ...
Physical Therapist
Shelby, NC · On-site
$1.5K - $1.9K/wk
Physical Therapist Evaluates, plans, directs, and administers programs of Physical Therapy. Plans and conducts Physical Therapy programs to restore function, prevent disability, and help patients ...
Dietician
Henderson, NV · On-site
Dietitian Join our team in Henderson, NV, a vibrant city known for its welcoming community and beautiful surroundings. We are seeking a dedicated professional to provide exceptional dietary services.
Dietician
Henderson, NV · On-site
Dietitian Join our team in Henderson, NV, a vibrant city known for its welcoming community and beautiful surroundings. We are seeking a dedicated professional to provide exceptional dietary services.
Radiology Tech
Charlotte, NC · On-site
Radiologic Technologist Join our team in beautiful Charlotte, NC, a vibrant city known for its thriving healthcare sector and excellent quality of life. We are seeking a dedicated professional to ...
Radiology Tech
Charlotte, NC · On-site
Radiologic Technologist Join our team in beautiful Charlotte, NC, a vibrant city known for its thriving healthcare sector and excellent quality of life. We are seeking a dedicated professional to ...
Project Manager IM-related Level 1 Duration - 12 months Location - Victoria, BC (Remote) In addition to the qualifications and demonstrated expertise on projects with the characteristics described ...
Project Manager IM-related Level 1 Duration - 12 months Location - Victoria, BC (Remote) In addition to the qualifications and demonstrated expertise on projects with the characteristics described ...
Cytogenetic Technologist
Charlotte, NC · On-site
Cytogenetics Professional Opportunity Join our dynamic team in Charlotte, NC, a vibrant city known for its rich culture, diverse community, and excellent quality of life. We are seeking a dedicated ...
Cytogenetic Technologist
Charlotte, NC · On-site
Cytogenetics Professional Opportunity Join our dynamic team in Charlotte, NC, a vibrant city known for its rich culture, diverse community, and excellent quality of life. We are seeking a dedicated ...
Certified Surgical Tech - CVOR
Dallas, TX · On-site
Title: Certified Surgical Tech - CVOR Location: Dallas, TX Shift: (6:30 AM - 3:00 PM) Duration: 3 Months (Possible extension) Pay Rate: To be discussed on call * Preparing sterile operating rooms for ...
Certified Surgical Tech - CVOR
Dallas, TX · On-site
Title: Certified Surgical Tech - CVOR Location: Dallas, TX Shift: (6:30 AM - 3:00 PM) Duration: 3 Months (Possible extension) Pay Rate: To be discussed on call * Preparing sterile operating rooms for ...
Nurse Practitioner
Naperville, IL · On-site
Nurse Practitioner Unit: NP/ICU Location: Naperville, IL 60540 Shift: 7p-7a Nights Length of Assignment: 13 weeks Guaranteed Hours per Week: 36 hrs Rate: $116 * Admission, codes, orders, some a-lines ...
Nurse Practitioner
Naperville, IL · On-site
Nurse Practitioner Unit: NP/ICU Location: Naperville, IL 60540 Shift: 7p-7a Nights Length of Assignment: 13 weeks Guaranteed Hours per Week: 36 hrs Rate: $116 * Admission, codes, orders, some a-lines ...
Respiratory Therapist
Charlotte, NC · On-site
Respiratory Therapist Join our dedicated team in Charlotte, NC, a vibrant city known for its rich history, diverse culture, and beautiful landscapes. Be a part of the healthcare community in North ...
Respiratory Therapist
Charlotte, NC · On-site
Respiratory Therapist Join our dedicated team in Charlotte, NC, a vibrant city known for its rich history, diverse culture, and beautiful landscapes. Be a part of the healthcare community in North ...
Echo Technologist
Newark, DE · On-site
Echo Technologist Location: 4756 Ogletown Stanton Road, Newark, DE 19718 Duration: 13 Weeks with possibility of extension Shift hours: 8 hr Day- 9 am start time Guaranteed Hours per Week: 40 Job ...
Echo Technologist
Newark, DE · On-site
Echo Technologist Location: 4756 Ogletown Stanton Road, Newark, DE 19718 Duration: 13 Weeks with possibility of extension Shift hours: 8 hr Day- 9 am start time Guaranteed Hours per Week: 40 Job ...
RN - Med Surg
Manhattan, NY · On-site
Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs. * Participates in shared decision making through specialty ...
RN - Med Surg
Manhattan, NY · On-site
Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs. * Participates in shared decision making through specialty ...
Capleo Global Jobs Information
What makes Capleo Global an attractive place to work?
Capleo Global is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative culture, opportunities for professional growth, and a stable work-life balance. Joining Capleo Global offers employees the chance to contribute to the company's mission, develop their skills, and be part of a dynamic team that values teamwork and excellence.
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Job description
Knowledge Coordinator
This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for Client's products and services. You will report to the Performance, Education, and Knowledge (PEAK) team within the global Customer Experience (CX) organization.
Key Responsibilities:
- Stakeholder Consultation: Work with key stakeholders to provide expertise on how knowledge and community initiatives can drive and deliver business outcomes and help with user issues.
- Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare.
- Project Support: Assist in the alignment of projects and programs to ensure organizational goals are executed with excellence and on time.
- Collaboration: Collaborate with other documentation teams to further best practices, find alignment and partnership opportunities, and drive an integrated approach to knowledge management.
- Opportunity Identification: Support in identifying and prioritizing new opportunities that drive scale, innovation, and results.
- Team Support: Provide support and assistance to team members and contribute to leadership development initiatives across the organization.
- Knowledge Center Services (KCS) Program: Support the implementation and adoption of the KCS program, ensuring alignment with organizational objectives.
- Frontline Support: Provide user access support, manage issue intake and triage, and resolve user issues promptly.
- Change Management: Collaborate with the Organizational Change Management (OCM) team to ensure smooth transitions and effective communication during system and process updates.
- Process Documentation: Document and maintain comprehensive records of KM processes and procedures to ensure consistency and efficiency.
Preferred Qualifications:
- Experience with Confluence/Jira, Google Suite, and Smartsheet.
- Experience with ServiceNow, Heretto CCMS, and Zoomin CDP.
- Background in networking/data storage.
- Experience with Knowledge-Centered Services (KCS).
- Experience with Darwin Information Typing Architecture (DITA).
- Education: Bachelor's degree or equivalent in writing, content creation, or communication.
- Experience: Minimum 2+ years of experience in knowledge management, learning, and/or relevant enablement organization.
- Previous experience working in a technical and/or customer support organization is a strong plus.
- Experience with document formatting tools like WYSIWYG, HTML, and DITA.
- Proficiency with KCS environments and methodology
- Strong project management and time management skills.
- Ability to work independently and as part of a team.
About Capleo Global
Sourced by ZipRecruiter
Capleo Global, based in Edison, NJ, USA, operates in the field of financial management and consultancy. The company, as reflected on its official website capleoglobal.com, specializes in providing expert guidance and services in portfolio management, risk management, and business growth strategies. Since its foundation, Capleo Global has progressively expanded its services and consolidated its expertise, making it a reliable partner for businesses aiming to optimize their finances and risk factors. Their distinguished mission is to empower their clients by offering innovative financial solutions and strategic advice that drives growth and success.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Edison, NJ, US
Year founded
2019