7 Calabrio Customer Support Engineer. Jobs Hiring Near You

What You'll Be Doing (Key Responsibilities):

• Lead by example, build and execute a strategic sales plan while coaching prospecting, pipeline development, and closing techniques
• Own the full sales cycle end-to-end: qualifying leads, nurturing prospects, and closing deals, while partnering closely with presales and cross-functional teams
• Serve as a senior point of contact for key decision-makers, articulating the transformative value of Verint's solutions and how they enhance customer experience
• Provide guidance and best practices to Mid Market AEs on sales methodology, deal strategy, and stakeholder engagement
• Develop and share market intelligence on prospects, competitors, and industry trends to inform both individual deals and broader team strategy
• Collaborate with marketing to capitalize on campaigns, product launches, and promotions, and help the team do the same effectively
• Drive regional sales planning, including pipeline development, forecasting, and territory management
• Meet or exceed personal quota while contributing to overall team attainment
• Act as a feedback loop between the field and leadership, surfacing insights that improve process, messaging, and go-to-market strategy

• 4+ years of experience selling complex B2B software, with at least 1–2 years in a senior or informal leadership capacity
• Proven track record of consistent quota overachievement across multiple years
• Experience mentoring, coaching, or leading peers in a sales environment
• Strong command of sales tools including Outreach, Sales Navigator, and ZoomInfo
• Demonstrated success using a consultative approach with C-suite and VP-level stakeholders, particularly technical buyers
• Deep proficiency with MEDDPICC (or MEDDDPIC) to qualify and drive deals to closeExcellent negotiation, communication, and presentation skills
• Highly collaborative, accountable, and driven to win - both individually and as part of a team

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

• Global team recognized for their passion and innovation
• Innovative product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
• We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $80,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.