IN OFFICEPOSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care ...
Cableone
60 Cableone Jobs Hiring Near You
IN OFFICEPOSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care ...
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
Field Technician
$17.75 - $24.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Field Technician
$17.75 - $24.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Lead Tech
Columbus, MS · On-site
$43K - $55K/yr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
Lead Tech
Columbus, MS · On-site
$43K - $55K/yr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
Field Technician
Biloxi, MS · On-site
$17.50 - $24/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Field Technician
Biloxi, MS · On-site
$17.50 - $24/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Business Account Executive
El Campo, TX · On-site
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
Business Account Executive
El Campo, TX · On-site
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
Field Technician
$16.25 - $22.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Field Technician
$16.25 - $22.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Customer Care and Sales Advisor
Prescott, AZ · On-site
$16.30 - $18/hr
IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and ...
Customer Care and Sales Advisor
Prescott, AZ · On-site
$16.30 - $18/hr
IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and ...
Lead Technician
Duncan, OK · On-site
$42K - $54K/yr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
Lead Technician
Duncan, OK · On-site
$42K - $54K/yr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
Business Account Executive II
Sherman, TX · On-site
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the ...
Business Account Executive II
Sherman, TX · On-site
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the ...
Customer Care & Sales Advisor I - Residential
Saint Robert, MO · On-site
$15 - $16.50/hr
IN OFFICEPOSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care ...
Customer Care & Sales Advisor I - Residential
Saint Robert, MO · On-site
$15 - $16.50/hr
IN OFFICEPOSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care ...
Associate Internal Auditor Intern
Bluffton, SC · Hybrid
$23/hr
At Cable One/Sparklight, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they ...
Associate Internal Auditor Intern
Bluffton, SC · Hybrid
$23/hr
At Cable One/Sparklight, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they ...
Business Account Executive
Boise, ID · On-site
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
Business Account Executive
Boise, ID · On-site
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities ...
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I ...
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I ...
Construction Coordinator I
Globe, AZ · On-site
At Cable One/Sparklight, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they ...
Construction Coordinator I
Globe, AZ · On-site
At Cable One/Sparklight, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they ...
Texarkana Field Technician
$18.25 - $25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Texarkana Field Technician
$18.25 - $25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing ...
Customer Care and Sales Advisor - I
Nampa, ID · On-site
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I ...
Customer Care and Sales Advisor - I
Nampa, ID · On-site
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I ...
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
At Sparklight, a Cable One company, you'll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job-it's a journey filled with purpose, growth ...
At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the ...
At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
Job Description:
IN OFFICEPOSITION
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care andSales AdvisorI,you'llbe the supportivevoiceand solutions partner for our customers. Whetherassistingwith billing questions, scheduling service, or guiding product changes,you'llbuild trust by listening empathetically and responding clearly. As you grow in the role,you'llhandle more complex situations-resolving issues,retainingcustomers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, anddemonstratingthe value of staying with Sparklight. Every interaction counts-for both the customer and the company.
Key Responsibilities
Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
Perform entry-level sales and support tasks within a designated region or business area.
Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
Actively listen and ask questions to understand customer needs, showing empathy and respect.
Handle a variety of customer-facing duties, including:
Addressing requests to disconnect or remove services
Providing billing and pricing information
Resolving standard issues remotely or educating customers on resolution steps
Scheduling service appointments when remote resolutionisn'tpossible
Arranging product returns or exchanges
Managing add/change/deleterequests in hosted platforms
Use effective telephone-based selling skills to:
Buildrapportandidentifycustomer issues
Offer creative solutions and explain product/service benefits
Negotiate householdspendand upselladditionalservices
Accurately and efficiently input orders
Meet or exceed weekly and monthly sales activity goals.
Follow company-approved scripts to ensure consistent communication.
Assistwith specialprojects asassigned.
Qualifications
High School Diploma or GED
Ability to ask fact-finding questions toidentifysolutions aligned with customer needs
Demonstrated patience and professionalism in all customer interactions
Working knowledge of Cable One products and services
Strong communicationand active listening skills
Ability to remain composed and empathetic in high-pressure situations
Ability to sit for extended periods, use hands, talk, and hear
May berequiredtolift upto 10 pounds
Pay Rate:
Hourly rate of15.00-16.50.We offer an hourly wage based on experience, with a focus onprovidinggrowth opportunities for both entry-level candidates and those with more experience.
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
Health from Day One:Medical, dental, and vision plans startimmediately
Protect What Matters:Life insurance for you and your loved ones
Recharge & Refresh:Generous paid time off for vacations, holidays, and personal days
Plan for Tomorrow:401(k) with 100% company match (up to 5%) from day one
Extra Peace of Mind:Group legal plan and identity theft protection
Additional Perks
Learn & Earn:Tuition reimbursement up to $5,250 in your first year
Give Back:Participatein community support programs across the U.S.
Celebrate Wins:Recognition and awards programs highlight your achievements
Grow Your Career:Clear advancement opportunities
Team Vibes:Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents,backgroundsand perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbalcue,it is the motto that our associates live by, exemplify, and embodyeach and everyday.
Cable One and our family of brandsisan equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brandsiscommitted to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.