CX Data Labs

Scrum Master

Dallas, TX

Fulltime

Key Responsibilities

• Lead & facilitate Scrum (or Agile) ceremonies for data and analytics teams: Sprint Planning, Daily Stand-ups, Reviews, Retrospectives.
• Ensure product backlog for data pipelines, analytics features, data quality, and infrastructure is well groomed; provide support to Data Product Owners or Analytics Product Owners.
• Work closely with data engineers, data scientists, data analysts, BI engineers, etc., aligning data deliverables with stakeholder requirements.
• Identify, communicate, and remove impediments specifically in data workflows (e.g. data source issues, ETL/ELT blockers, dependencies, tooling constraints).
• Coach teams in Agile best practices applicable to data work (incremental delivery of data assets, continuous validation, versioning of data schemas, etc.).
• Manage dependencies between data teams, engineering, operations, and business stakeholders.
• Maintain metrics around velocity, data quality, cycle time, throughput, etc., and use them to drive continuous improvement.
• Assist with release planning where data deliverables align with product / BI / ML deliverables.
• Promote good data practices: data lineage, documentation, testing, monitoring.

Qualifications & Skills

• 5+ years of experience as a Scrum Master or Agile facilitator. Experience with data-oriented teams highly preferred.
• Strong understanding of data workflows: ETL/ELT, data pipelines, data ingestion, transformation, analytics, BI, possibly ML teams.
• Certifications: CSM, PSM, or SAFe Scrum Master or equivalent Agile credentials. Agile Coaching experience a plus.
• Excellent communication, stakeholder management, conflict resolution. Ability to translate business/data/stakeholder needs.
• Experience working with Agile tools (e.g., Jira, Confluence, Azure DevOps, or others), and familiarity with data tools / version control (where relevant) is a plus.
• Ability to handle ambiguity, changing priorities; comfortable working with cross-functional data stakeholders, data ops, business intelligence, etc.
• Bonus: Experience scaling Agile across multiple teams (SAFe, LeSS, or similar), experience with data governance / data quality / data ops.

Senior / Performance Expectations

• Lead multiple data teams, or be responsible for complex data deliverables across teams.
• Drive improvements in data delivery cycle times, quality, reliability.
• Mentor junior Scrum Masters or Agile champions.
• Influence process improvements not just within teams but at a department or organization level.