IT Technician
Atlanta, GA · On-site
CM Mission Critical Engineering is dedicated to providing innovative and sustainable engineering solutions for mission critical clients. The IT Technician role involves providing technical support to ...
Cm Mission Critical Engineering
2 jobs near Columbus, OH
IT Technician
Atlanta, GA · On-site
CM Mission Critical Engineering is dedicated to providing innovative and sustainable engineering solutions for mission critical clients. The IT Technician role involves providing technical support to ...
IT Technician
Atlanta, GA · On-site
CM Mission Critical Engineering is focused on providing innovative engineering solutions for mission critical clients. The IT Technician role involves providing technical support to end users and ...
IT Technician
Atlanta, GA · On-site
CM Mission Critical Engineering is focused on providing innovative engineering solutions for mission critical clients. The IT Technician role involves providing technical support to end users and ...
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Summary:
CM Mission Critical Engineering is dedicated to providing innovative and sustainable engineering solutions for mission critical clients. The IT Technician role involves providing technical support to end users, ensuring the reliability and efficiency of IT systems, and supporting hardware, software, and networking processes.
Responsibilities:
• Provide first & second‑level technical support for desktops, laptops, mobile devices, & peripherals
• Troubleshoot issues related to operating systems, productivity tools, email, collaboration platforms, & line‑of‑business applications
• Perform user onboarding & offboarding, including account provisioning, access management, & equipment setup
• Install, configure, maintain, & troubleshoot workstation hardware, printers, scanners, & related peripherals
• Perform hardware repairs, upgrades, & replacements as needed
• Maintain IT asset inventory, including lifecycle tracking & warranty management
• Assist with server or cloud administration tasks under guidance (patching, monitoring, backups)
• Support basic network infrastructure, including gateways, switches, wireless access points, & cabling
• Troubleshoot network connectivity issues & assist with IP configuration & user access
• Support basic firewall or security rule updates under supervision
• Follow & contribute to IT service management processes (ticketing, change management, incident response)
• Document procedures, troubleshooting steps, & system configurations
• Maintain accurate records in ticketing & asset management systems
• Assist with IT compliance, security best practices, & routine audits
• Monitor system performance & escalate potential issues proactively
• Support software deployment, updates, & patch management
• Participate in IT projects such as upgrades, migrations, or process improvements
• Stay current on relevant technologies & recommend improvements when appropriate
Qualifications:
Required:
• Associate’s or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
• 1–3 years of experience in IT support or systems administration (internships included)
• Working knowledge of Windows operating systems
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
• Experience with ticketing systems & end‑user support best practices
• Strong problem‑solving skills & customer service orientation
Preferred:
• Familiarity with Microsoft 365, Active Directory, & identity/access management
• Experience with basic server administration, virtualization, or cloud platforms
• Relevant IT certifications (CompTIA A+, Network+, Microsoft, etc.)
• Exposure to cybersecurity fundamentals & endpoint protection tools
• Scripting or automation experience
Company:
At CM Mission Critical Engineering, we strive to provide innovative and sustainable engineering solutions that meet the needs of our mission critical clients while pushing the limits of today's technologies and setting tomorrow's standard for success. Founded in 2024, the company is headquartered in Atlanta, GA, US, , with a team of 11-50 employees. The company is currently Early Stage.
CM Mission Critical Engineering is dedicated to providing innovative and sustainable engineering solutions for mission critical clients. The IT Technician role involves providing technical support to end users, ensuring the reliability and efficiency of IT systems, and supporting hardware, software, and networking processes.
Responsibilities:
• Provide first & second‑level technical support for desktops, laptops, mobile devices, & peripherals
• Troubleshoot issues related to operating systems, productivity tools, email, collaboration platforms, & line‑of‑business applications
• Perform user onboarding & offboarding, including account provisioning, access management, & equipment setup
• Install, configure, maintain, & troubleshoot workstation hardware, printers, scanners, & related peripherals
• Perform hardware repairs, upgrades, & replacements as needed
• Maintain IT asset inventory, including lifecycle tracking & warranty management
• Assist with server or cloud administration tasks under guidance (patching, monitoring, backups)
• Support basic network infrastructure, including gateways, switches, wireless access points, & cabling
• Troubleshoot network connectivity issues & assist with IP configuration & user access
• Support basic firewall or security rule updates under supervision
• Follow & contribute to IT service management processes (ticketing, change management, incident response)
• Document procedures, troubleshooting steps, & system configurations
• Maintain accurate records in ticketing & asset management systems
• Assist with IT compliance, security best practices, & routine audits
• Monitor system performance & escalate potential issues proactively
• Support software deployment, updates, & patch management
• Participate in IT projects such as upgrades, migrations, or process improvements
• Stay current on relevant technologies & recommend improvements when appropriate
Qualifications:
Required:
• Associate’s or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
• 1–3 years of experience in IT support or systems administration (internships included)
• Working knowledge of Windows operating systems
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
• Experience with ticketing systems & end‑user support best practices
• Strong problem‑solving skills & customer service orientation
Preferred:
• Familiarity with Microsoft 365, Active Directory, & identity/access management
• Experience with basic server administration, virtualization, or cloud platforms
• Relevant IT certifications (CompTIA A+, Network+, Microsoft, etc.)
• Exposure to cybersecurity fundamentals & endpoint protection tools
• Scripting or automation experience
Company:
At CM Mission Critical Engineering, we strive to provide innovative and sustainable engineering solutions that meet the needs of our mission critical clients while pushing the limits of today's technologies and setting tomorrow's standard for success. Founded in 2024, the company is headquartered in Atlanta, GA, US, , with a team of 11-50 employees. The company is currently Early Stage.