Citadel Pacific

The Facilities Supervisor is accountable for the overall execution and performance of Guam Facilities Operations, ensuring company facilities, operational equipment, fuel delivery vehicles, bunkering operations, pipeline transfers, and maintenance activities are operated safely, efficiently, and in compliance with company and regulatory requirements. The incumbent leads a team responsible for maintenance execution, contractor management, asset reliability, operational readiness, and facilities support while ensuring business continuity, cost-effective operations, and achievement of operational performance objectives. The role exercises independent judgment in prioritizing operational activities, allocating resources, and resolving day-to-day operational issues while supporting the Operations Manager in achieving Supply & Operations objectives

Responsibilities:

The Employee will:

HSSE and Compliance

• Ensure that there is an effective implementation of the company's Business Controls. This requires adherence to company policies, standards, guidelines and systems (procedures).
• Be actively involved in Terminal initiatives/programs and its implementation. This may be on HSSE, Road Transport, Engineering, Finance, People, etc.
• Effectively implement the HSSE-Management System for both the IP&E Terminal and Transport operations.
• Monitor and report on HSSE performance. Follow Incident/Near Miss Management Procedures.
• Comply with all legal and regulatory requirements, operating permits and licenses, industry standards and codes of practice and internal performance measures.
• Safeguard all company assets and facilities through effective maintenance to optimize its utilization.
• Participate in all audits of the IP&E Terminal, Government and 3rd Party Terminal.
• Maintain and update all work instructions and procedures related to Warehouse Operations, F3 Operations and management of operators and fleet mechanic and logistics support.
• Check that all documents are transmitted, filed properly. (i.e. easily retrievable) and updated according to the established procedure and regulations.

Vehicle and Equipment Management

• Oversee Effective implementation of the Preventive Maintenance Plan for all trucks and maintain records of execution.
• Review the pre and post-trip inspection reports submitted by drivers and address concerns indicated in a timely manner and maintain records of execution.
• Schedule required maintenance work with third party providers including creation of PR/PO in NAV
• Respond to equipment breakdowns when they occur.
• Develop and execute long-term preventive and predictive maintenance strategies for company facilities, fuel delivery vehicles, operational equipment, pipelines, and terminal assets.
• Establish maintenance priorities based on operational risk, asset criticality, business impact, and lifecycle considerations.
• Monitor equipment performance, maintenance history, and reliability metrics to identify improvement opportunities.
• Lead asset lifecycle planning, including refurbishment, replacement planning, and capital improvement recommendations.
• Evaluate equipment utilization and recommend initiatives that improve asset availability while reducing downtime.
• Coordinate major maintenance activities to minimize operational disruptions.
• Serve as the primary contract administrator for third-party maintenance providers.
• Monitor contractor performance against safety, quality, schedule, and cost expectations.
• Evaluate contractor effectiveness and recommend improvements to maintenance delivery.
• Develop contractor performance metrics and service standards.

Operation Excellence

• Lead continuous improvement initiatives related to facilities, fleet maintenance, and operational support.
• Analyze maintenance trends, failure data, and operating costs to identify opportunities for increased reliability and reduced maintenance expense.
• Develop standardized maintenance practices across facilities and operational assets.
• Identify opportunities for automation, digital maintenance tools, and process optimization.
• Benchmark maintenance performance against industry best practices and implement improvements where appropriate.
• Exercise independent judgment in resolving operational issues affecting facilities, fleet, and maintenance activities.
• Prioritize operational work based on safety, business continuity, customer commitments, and operational risk.
• Escalate significant operational risks and resource requirements to the Operations Manager.

People Management

• Support Guam Operations Manager for the career development of staff, through participation in learning interventions, cross function trainings and upskilling.
• Provide manpower for back-up support for road transport operations as needed.
• Lead, coach, direct, assign, and evaluate the performance of maintenance personnel, operators, fleet mechanics, and logistics support staff.
• Establish performance expectations and hold employees accountable for operational, safety, and service objectives.
• Conduct performance discussions and support employee development planning.
• Manage workforce scheduling, workload allocation, overtime utilization, and operational coverage.
• Foster a high-performance culture focused on accountability, teamwork, safety, and continuous improvement.
• Provide technical leadership on complex maintenance and operational issues.
• Liaise, develop and maintain rapport with other staff, customers, community and government.
• Make certain that staff has the right access to Company system, taking in consideration the job requirement and limitation of the system.
• Exercise administrative functions on all subordinates.

Financial Management

• Develop annual operating forecasts for facilities operations.
• Monitor operating expenditures and ensure activities remain within approved budgets.
• Review maintenance expenditures and identify opportunities for improved cost efficiency.
• Approve operational purchases within delegated authority.
• Recommend capital improvements and maintenance investments

Cross-Functional Leadership

• Serve as the operational liaison between Engineering, Terminal Operations, Road Transport, Commercial, Procurement, and third-party maintenance providers.
• Lead cross-functional initiatives that improve operational reliability and asset performance.
• Provide technical expertise during operational projects involving facility upgrades, equipment replacement, and infrastructure improvements.

Knowledge, Skills and Abilities: Education:

• Completion of a bachelor's degree at an accredited college or university, or five years related experience and/or training; or equivalent combination of education and experience.
• Five years of related experience.

Knowledge:

• Health, Safety, Security, and Environment
• Regulatory Compliance
• Petroleum Terminal Organization and Procedures
• Emergency Response

Skills:

• Good communication skills in both oral and written English
• Petroleum Product Handling and Control
• Road Transport Operations
• Facility and Vehicle Maintenance
• Diversity and Inclusiveness and able to deal with people of various disciplines and cultures
• Manage Contractors
• Change Management
• Computer skills such as Microsoft Office

Abilities:

• Team work
• Flexible hours
• Stakeholder management
• Heavy Goods Vehicle Driving is a plus

Competency Requirements:

• Report HSSE Incidents on a timely manner within his/her area of responsibility.
• Lead incident investigation on Sev 0-3 incidents.\"
• Participate in audits and inspections as planned.
• Review and acknowledge audit findings and agree on CAP timelines.
• Ensure timely closure of all Action Items within the area of responsibility \"
• Ensure compliance to HSSE Policies and Procedures.
• Support in the roll-out of HSSE programs within his/her area of responsibility.
• Provide technical support in the development of HSSE cases for his/her area of responsibility.\"
• Actively participate in HSSE improvement programmes.
• Lead HSSE Toolbox Meetings as planned.
• Participate in Area Safety Council
• Perform the duties and responsibilities as assigned in the Crisis Management Organization.

Working Conditions

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. This job operates in an office setting.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical activity of this position includes repetitive motions – making substantial movements of the wrist, hands, and/or fingers.

The physical requirements of this position involve sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For visual acuity requirements including color, depth perception, and field of vision, the worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation of machines

Supervisory Responsibility:

This job has supervisory responsibility

Travel

This is a full-time position and hours of work and days may be scheduled full-time hours Monday through Sunday, 8am to 5pm, or as otherwise assigned. This position may also require on call duty after regular working hours as needed.

Travel may be required for this position

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

About IP&E

IP&E Holdings, LLC. owns and operates retail, commercial, and distribution assets across the islands of Guam, Saipan, and the Republic of Palau. The activities of the company include logistics, retail service station and terminal operations, as well as distribution of commercial, aviation and marine fuels, and lubricants in the North Pacific region. IP&E has the rights to sell Shell-branded retail products through a licensing agreement with Shell. The company also launched its own high end convenience store brand called FOODYs which has been very successful. The companys vision is to lead the Micronesian petroleum industry by providing the highest quality products and services available. The company continues to win customers by demonstrating a commitment not only to safety and reliability, but also to flexibility to make adjustments in the local market.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.