Centerboard

SUMMARY OF POSITION

Direct Care employees at Centerboard’s Youth Service Campus Programs are an integral part of the residents’ treatment team. All staff must be well versed in understanding, creating and maintain a trauma-informed culture and be amendable to function as an active support in the daily care of clients and their environment. Employees will be required to understand and work with the behavioral and emotional deficits of youth. They must provide a safe and structured environment while understanding how and when to intervene and teach new, healthier coping responses to stress and anxiety. 

Direct Care employees are responsible for providing the supervised support and assistance of clients as they go about their daily living at the residential home. All staff will maintain daily records of cleanliness of the facility and ensure all necessary daily interactions are documented and paperwork filed as needed. Group meeting oversight and management as well as individual advocacy functions are required. 

Fifty percent of a Direct Care employee’s position includes writing and documenting daily interactions, critical incidents and progress notes. Thirty five percent of this position will require direct youth support through various interactions and activities.

Schedule: 

• Full Time 40 hours: Friday–Tuesday 11–7am

ESSENTIAL JOB FUNCTIONS

• Provide the proper documentation of all incidents that occur on shift
• Demonstrate understanding and ability to respond to crisis situations using the Behavior Management Techniques learned during New Hire Orientation.
• Adhere to program requirements as outlined in the job shadow check list.
• Maintain responsibility for the safety and security of the residents and the facility in the supervisor’s absence.
• Utilize Centerboard’s On-Call system to report incidents, alert necessary parties (i.e. nurse, supervisor, manager or clinician on-call), garner after hour support, etc.  
• Provide advocacy for residents such as 1:1 meetings, Team Meetings, Foster Care Reviews, Treatment Team Meetings, etc., document these meetings.
• Provide daily coordination and assistance for residents focused on teaching life skills, overall support and supervision of daily activities including, but not limited to: transportation, laundry, medical appointments, school and work, therapy, court, etc.
• Complete program specific rounds to ensure the safety and presence of each resident while documenting all observations in the Communication Log.
• Cook and prepare daily meals for residents.
• Participate in and conduct group and/or one on one resident support focused on preparing youth for young adulthood.
• Oversee the orderliness and cleanliness of the facility including, but not limited to: kitchen, bathrooms, resident bedrooms, staff office, living room, etc. 
• Ensure pass on of all information pertaining to the program is provided to the next shift, report immediate concerns to on-call, and leave specific program reports for the supervisor on duty.
• Room Searches – Have 2 staff conduct random room searches in all resident bedrooms on a weekly basis. 
• Drug Tests – Staff will conduct random weekly drug tests.
• Meal Planning and food shopping- (in adolescent programs) This will occur every week by the morning staff.
• Community Time Binder- Staff should check that residents are completing the paperwork when they go out into the community. 
• Transportation for youth under 18 years old – Staff must transport and stay with a youth for the following appointments: Hospital/ER visits, collateral meetings, court, school meetings, doctor and dentist appointments.

• High School Diploma required and previous experience working with youth or others in a residential setting.
• A bachelor’s degree or some college is helpful. This position requires strong communication and organization skills.
• Required to pass initial competency evaluation as well as continued assessments of professional development and future trainings.
• Direct care employees must have a valid driver’s license with an acceptable driving record and be willing to use their personal vehicle when Centerboard’s vehicles are not available to meet client transportation demands of care or outreach.
• Individuals are required to connect with youth with healthy relationships and positive interactions. Qualified candidates must possess strong communication and organization skills and be a willing participant in Centerboard multicultural awareness, diversity, equity and inclusion trainings, meetings and philosophy.