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Job Summary: The Research Business coordinator is responsible for billing activities in support of the CARTI Research financial network, which includes research invoicing, payment reconciliation, clinical trial budgets, tracking performance and accounts receivable.

Job Specific Duties and Responsibilities:

1. Ability to verify that all required documents are in place to bill a clinical trial
2. Track invoicing frequency across the research catalog
3. Maintain clinical trial billing portfolio
4. Utilize sponsor billing portals to obtain payment promptly
5. Build enrollment logs utilizing the billing CTMS
6. Ability to understand payment requirements and billing benchmarks for open trials
7. Invoice Sponsors for all research activities, including pass-through costs and study visits, per the clinical trial contracts
8. Ability to track all billed invoices and follow up with study sponsors in an organized fashion
9. Ability to track and post receivables
10. Prepare required reports, including A/R aging and month-end reconciliation
11. Resolve payment discrepancies in a timely fashion
12. Correspond with CARTI billing as needed for patient services inquiries
13. Answer A/R inquiries and follow up with the supervisor
14. Provide reconciliation for payments to subcontracted practices promptly per the contract
15. Provide patient stipend payments to coordinators
16. Conduct research, billing quality assurance activities, in addition to monthly reconciliation of research coordinator fees
17. Assist in the development and design of training materials related to research billing and financial management in collaboration with clinical trial staff
18. Follow standard operating procedures and policies to support compliant research billing as mandated by regulatory agencies (FDA, OHRP, OIG, CMS).
19. Develop and conduct training for staff compliance with research billing
20. May work with other administrators on the procurement process and advise in communications regarding funding agencies, subcontractors, and others at the instruction and direction of others.
21. All other duties as assigned

Education, Certification, Licensure, and Registration:

1. Associate degree or bachelor's degree in accounting or business (bachelor's degree in a similar field accepted, OR high school diploma with greater than 5 years of experience in billing/accounting)
2. Must obtain GCP certification in the first 30 days of hire.
3. CCRR or CCRC or Professional certification within 12 months of exam eligibility.

Experience, Knowledge, Skills, and Abilities

1. Previous experience in clinical research is preferred
2. Experience with electronic medical records
3. Experience with CTMS (Clinical Trial Management Systems) preferred
4. Accounting skills and ability to assess business needs
5. Proficient in computer skills
6. Proficiency with Microsoft Excel
7. Previous experience with QuickBooks preferred
8. Strong organizational skills
9. Strong team player
10. Exude high levels of professionalism and responsiveness when working with vendors and outside contractors
11. Ability to maintain healthy working relationships in a fast-paced, growing work environment
12. Demonstrates problem-solving skills

Reasoning Ability:

1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
2. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.

Interpersonal Skills:

1. Strong communication skills that demonstrate a high level of professionalism
2. Advises the supervisor of problems and concerns
3. Collaborate effectively with a team
4. Communicates routinely with the manager/director regarding clinical trial portfolio billing status
5. Communicates issues with sponsor payments to the manager/director promptly
6. Demonstrates effective oral and written communication skills
7. Attends required research department meetings and activities

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. While performing the duties of this job, the employee is regularly required to talk or hear.
2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
3. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

COMMENTS:

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee to maintain the ability to work in a constant state of alertness in a safe manner.