C U At Home

Description: Description

JOB TITLE

Supporting Services Team Members:  Life Skills/Residential Services

Mid-barrier Services

FSLA STATUS

PRN

SCHEDULED HOURS

24/7, 365 Residential Men and Women’s home

12 hour - weekday/weekend overnight shifts available

COMPENSATION RANGE:

$25 per hour

REPORTS TO

Manager, Life Skills/Residential Services 

JOB RESPONSIBILITIES

Team Members for the mid-barrier shelter program at C-U at Home are responsible to create and to manage a safe and healthy residential space for our community’s most vulnerable residents.  

SPECIFIC RESPONSIBILITIES:

 Possess a genuine compassion for and desire to serve the homeless and those in need

Monitor residents and enforce rule to ensure safety, general health, and wellness

Maintain a peaceful, safe, and comfortable environment

 Provide conversation should the need arise and direct guests to appropriate services

Maintain confidentiality, strictly guarding all guests’ privacy

Remain calm under pressure and practice appropriate de-escalation techniques

Ensure guest safety by contacting appropriate first responders as necessary

Ensure that situations that jeopardize the safety of the homes and its guests are handled appropriately including ensuring guests are not using drugs, alcohol, or weapons on the premises

Handle crisis situations in a calm manner, communicating with Manager for guidance and/or direction when necessary

Maintain organization of all data, documents and necessary records and paperwork; including but not limited to incident reports and case notes in case management software.

Requirements:

POSITION QUALIFICATIONS:

Associate degree in Human Services or related field desired and/or life experience

2+ years past experience working with homeless adults or clients with substance abuse and/or mental health concerns

Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drug users and people with mental illness and other disabilities.

Ability to work with de-escalation techniques, conflict resolution and emergency response.

Ability to maintain confidentiality and confidential information

Good judgment and flexibility

Strong attention to detail and organizational skills

 Strong verbal and written communication skills

Working knowledge of Microsoft and Google tools and database technology tools

Ability to relate effectively to diverse groups of people from all social and economic segments.

CPR/First Aid certification preferred