Bytor Contracting

Position Title: Office Coordinator / Administrative Assistant

Company Name: By-Tor Contracting Inc.

Employment Type: Full-Time

Pay Range: $15-$20/hour

Schedule: Monday–Friday

Location: Remote, Work from Home

Industry: Residential Millwork / Carpentry / Home Improvement

Job Overview

By-Tor Contracting Inc. is looking for a dependable and highly organized Office Coordinator / Administrative Assistant to support our fast-growing residential millwork and installation business. This position is ideal for someone who enjoys working in a busy office, helping customers, keeping information organized, and solving problems as they arise.

The right candidate will have strong office and customer-service skills, the ability to multitask under pressure, and a professional, positive attitude. You will play an important role in supporting the office, field operations team, installers, customers, and retail-partner communication.

Who We Are

By-Tor Contracting Inc. is a residential millwork and carpentry contractor specializing in interior and exterior door installations. Through our partnership with Lowe’s, we provide steady work, structured processes, and career-growth opportunities for our team.

We are a people-first, non-union company that values professionalism, communication, reliability, craftsmanship, and excellent service for every customer.

Learn more about us at: https://www.bytorcontractinginc.com/

Key Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries professionally.
• Provide exceptional customer service and assist with questions, updates, concerns, and follow-up requests.
• Support daily office operations, including filing, data entry, document preparation, and recordkeeping.
• Maintain accurate customer, project, installer, and job-related information in company systems.
• Assist with appointment confirmations, project updates, paperwork, and communication between office and field staff.
• Coordinate with installers, supervisors, customers, vendors, and retail partners as needed.
• Help identify and resolve administrative, customer-service, and operational issues.
• Prepare reports, spreadsheets, job packets, correspondence, and other office documents.
• Keep office files, digital records, and shared information organized and up to date.
• Assist leadership and operations staff with special projects and day-to-day administrative needs.
• Maintain a professional, welcoming, and solution-focused experience for customers and team members.

Qualifications

• Prior office administration, customer service, receptionist, coordinator, or administrative assistant experience preferred.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Strong multitasking, organization, attention to detail, and problem-solving abilities.
• Excellent phone, email, written, and in-person communication skills.
• Friendly, professional, and customer-focused attitude.
• Proficiency with Microsoft Office, email, spreadsheets, online calendars, and general office technology.
• Ability to handle confidential company and customer information responsibly.
• Reliable attendance, strong follow-through, and a willingness to take initiative.
• Experience in construction, home improvement, dispatching, scheduling, or property services is a plus.

Benefits

• PTO Paid holidays, vacation, and sick time.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid training and professional development opportunities.
• Employee rewards and incentive programs.
• Consistent weekday schedule supporting work-life balance.

Work Schedule and Location

• Full-time, Monday through Friday.
• Remote position