Burning Tree Country Club

DEPARTMENT: Food and Beverage

JOB TITLE: Server

REPORTS TO: Food and Beverage Director

SCHEDULE: Full-Time or Seasonal (weekends and holidays required during peak season: May–September)

COMPENSATION: Hourly (Non-Exempt)

BENEFITS: Full Benefits Package including Medical, Dental, Vision, Paid Vacation & Sick Time, 401(k) with Match, Golf Privileges, Complimentary Shift Meals, and Annual Bonus Eligibility

Burning Tree Country Club is seeking professional, hospitality-driven, and service-focused Servers to join our Food & Beverage team. This role is responsible for delivering exceptional dining experiences to Members and guests through attentive service, strong communication, and a commitment to excellence.

Servers play a critical role in executing both à la carte dining and Club events, ensuring every interaction reflects the standards, traditions, and service philosophy of Burning Tree Country Club.

Who We Are

Burning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests.

Our community includes:

• An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA events

• An 8-lane, 25-meter pool with diving well

• Har-Tru tennis courts and platform tennis complex

• Multiple dining venues including The Grille Room, Founders Bar, Patio, and Salons

• A robust calendar of Member events and junior programming in golf, tennis, and aquatics

We take pride in delivering refined à la carte dining and first-class events through strong teamwork, attention to detail, and a commitment to hospitality excellence.

At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation.

Who You Are

You are a hospitality professional who takes pride in delivering exceptional service and creating memorable dining experiences. You:

• Demonstrate genuine hospitality and strong communication skills

• Are passionate about managing the guest experience from start to finish

• Thrive in a team-oriented, service-driven environment

• Maintain professionalism and composure in a fast-paced setting

• Have 3+ years of food service experience in a private club, fine dining, or upscale hospitality environment (preferred)

• Are eager to grow and develop within the hospitality industry

As a Server, you play a direct role in shaping the Member experience and upholding the Club’s service standards.

The Essentials (Core Responsibilities)

• Provide attentive, personalized service to Members and guests throughout their dining experience

• Take accurate food and beverage orders and deliver them in a timely and professional manner

• Demonstrate strong knowledge of menus, including food, wine, and beverage offerings

• Anticipate Member needs and provide proactive, thoughtful service

• Maintain proper tableside etiquette and service standards

• Follow all food safety procedures and maintain awareness of food allergens

• Operate POS systems accurately and efficiently

• Complete all side work duties including restocking, polishing, folding napkins, and resetting tables

• Assist with greeting and seating Members when needed

• Maintain a clean, organized, and professional service area

• Work both independently within assigned sections and collaboratively with the team

The Expectations (Performance & Professional Standards)

• Deliver consistent, high-level hospitality with every Member interaction

• Maintain a professional demeanor regardless of service volume or pace

• Demonstrate strong attention to detail and sense of urgency

• Communicate effectively with team members and management

• Uphold all Club policies, procedures, and service standards

• Adapt quickly to changing service needs and priorities

• Contribute positively to team culture and overall dining experience

The Standards (Qualifications & Professional Conduct)

Education & Experience

• Prior experience in food service required; private club or fine dining experience preferred

Skills & Competencies

• Basic knowledge of food, wine, beer, and spirits

• Understanding of dining room etiquette and service standards

• Strong math skills for order accuracy and transactions

• Ability to follow written and verbal instructions

• Strong organizational and multitasking abilities

Communication Skills

• Excellent verbal and written communication skills

• Ability to communicate professionally and courteously with Members and staff

• Friendly, outgoing, and service-oriented demeanor

Physical Requirements

• Ability to stand and walk for extended periods of time

• Frequent use of hands for carrying trays, handling service items, and operating POS systems

• Occasional bending, stooping, and reaching

• Ability to lift and carry up to 25 pounds

• Ability to perform in a fast-paced dining environment